Gurnoor Sandhu
Abbotsford
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess
Tasty Indian Bistro
10.2024 - Current
- Greet guests with a positive and joyful attitude and ensure they feel welcome when entering the restaurant
- Maintaining a clean and organized front desk to ensure utmost efficiency
- Keeping track of timely bathroom checks and updating the system
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Sales Advisor
Sportchek
10.2022 - 09.2024
- Greet customers with a positive attitude and provide them with knowledgeable information about products
- Balancing customers between the clothing and footwear department during busy periods, and also assisting on cash when needed
- Increased sales by establishing rapport with customers and identifying their needs.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
Education
BBA - Business
University of The Fraser Valley
British Columbia04-2028
High School Diploma -
W.J. Mouat Secondary School
Abbotsford, B.C.06.2024
Skills
- Strong work ethic
- Organizational skills
- Customer service
- Effective multitasking
- Quick learner
- Strong communication
- Problem- solving
Certification
- CPR/AED Certification
- Serving It Right (SIR) certification
Languages
English
French
Punjabi
Timeline
Hostess
Tasty Indian Bistro
10.2024 - Current
Sales Advisor
Sportchek
10.2022 - 09.2024
High School Diploma -
W.J. Mouat Secondary School
- CPR/AED Certification
- Serving It Right (SIR) certification
BBA - Business
University of The Fraser Valley
Similar Profiles
Spiti AroraSpiti Arora
Restaurant Manager at TASTY INDIAN BISTRORestaurant Manager at TASTY INDIAN BISTRO
Rajeena SharmaRajeena Sharma
Food Runner at Tasty Indian BistroFood Runner at Tasty Indian Bistro
Nisha MaheyNisha Mahey
Server at Tasty Indian BistroServer at Tasty Indian Bistro