Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Certification
Timeline
District Authority Scholarship
Generic

Gurnoor Khosa

Langley,BC

Summary

Motivated accounting student at Thompson Rivers University, graduating next semester, with extensive customer service experience in retail and food service. A people-oriented professional and active member of the TRU Taxation Club for three years, recognized for teamwork, adaptability, and leadership. Known as a quick learner with strong attention to detail and a commitment to accuracy, and now seeking to apply financial knowledge and client-service expertise in a full-time accounting role.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Associate

RW and CO
08.2023 - Current
  • Collaborated with team members to achieve sales goals and enhance customer satisfaction.
  • Learned product features and promotions to effectively communicate benefits to customers.
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
  • Adapted quickly to new merchandise and store policies, demonstrating flexibility in a fast-paced setting.

General Clerk

Save-On-Foods
01.2016 - 01.2023
  • Supervised daily operations to ensure optimal inventory management and product availability.
  • Trained and supervised staff on operational procedures and customer service standards.
  • Collaborated with team members to enhance customer service standards and satisfaction ratings.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Bachelor of Business - Accounting

Thompson Rivers University
Kamloops, BC

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Multi-tasking strength
  • Positive attitude
  • Bilingual in English and Punjabi
  • Fast learner
  • Time management
  • Computer skills
  • Flexible schedule

Accomplishments

  • Trained and supported new team members across multiple departments, improving efficiency and team performance.
  • Consistently recognized by customers and management for delivering excellent service and creating positive shopping experiences.
  • Managed order processing and customer inquiries with accuracy, ensuring timely and reliable service.
  • Adapted quickly to different roles and responsibilities, from cash handling to stock management, maintaining high standards under pressure.
  • Actively involved in the TRU Taxation Club for three years, contributing to events and peer learning opportunities.
  • Developed knowledge of tax concepts and accounting principles through coursework and club involvement.
  • Collaborated with peers on financial problem-solving, strengthening analytical and teamwork skills.
  • Known as a quick learner who easily adapts to new systems, processes, and challenges.
  • Recognized for strong people skills and ability to build positive relationships with customers, colleagues, and peers.
  • Balanced part-time work with university studies, demonstrating strong time management and organizational skills.

Languages

English
Punjabi

Certification

  • TRUSU Taxation Certificate – Completed through the TRU Taxation Club, demonstrating knowledge of Canadian tax preparation and compliance.
  • Pathogen Safety Training (Save-On-Foods) – Certified in workplace health and safety standards, ensuring safe food handling and customer protection.
  • Lotto Service Certification (Save-On-Foods) – Authorized to sell and process lottery transactions, requiring strict accuracy and adherence to regulations.

Timeline

Sales Associate

RW and CO
08.2023 - Current

General Clerk

Save-On-Foods
01.2016 - 01.2023

Bachelor of Business - Accounting

Thompson Rivers University

District Authority Scholarship

Awarded for leadership and community involvement in high school. As part of the leadership program, presented to the school board and successfully secured funding for motion-sensor lighting upgrades. Actively organized and participated in fundraising initiatives, including bottle drives and recycling programs, to support school trips and student activities. Recognized for dedication to improving the school community through collaboration, initiative, and advocacy

Gurnoor Khosa