Gurnoor Kaur
Regina,Saskatchewan
Summary
Background includes inventory management, sales leadership and record keeping . Organized and forward-thinking food service professional with a flexible and motivational management style.Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
DQ Grill & Chill Restaurant
07.2022 - 01.2025
- Directed daily operations in food service, upholding health and safety regulations.
- Trained and mentored staff on best practices in food preparation and customer service.
- Managed inventory control, reducing waste through efficient stock management techniques.
- Developed and implemented scheduling procedures to optimize staff productivity during peak hours.
- Resolved customer complaints promptly, fostering a positive dining experience for patrons.
Cashier
Shell Gas Station
12.2020 - 03.2022
- Completed customer transactions promptly with point-of-sale systems.
- Maintained cash drawer accuracy through prompt discrepancy resolution.
- Addressed customer inquiries regarding fuel and store products, elevating service satisfaction.
- Supported training of new cashiers on operational procedures and customer service standards.
Stock Merchandiser
Gap Distribution Center
06.2020 - 08.2020
- Updated pricing and signage to complete product displays.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Inspected merchandise for quality and arranged proper display location on floor.
- Verified products appeared at correct locations in proper quantities.
Warehouse Associate
The Ordinary
05.2019 - 12.2019
- Packaged products for shipment, adhering to safety and quality standards.
- Collaborated with team members to streamline order fulfillment processes.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Guided new staff in understanding and implementing safety and warehouse procedures.
Call Centre Representative
Bharti Airtel
2019 - 05.2019
- Supported customers by offering detailed responses to questions about products and services.
- Resolved customer complaints efficiently, ensuring high levels of satisfaction and retention.
- Streamlined processes to decrease customer wait times.
- Conducted training sessions for new hires to ensure adherence to call center protocols.
- Enhanced efficiency through the application of advanced escalation methods.
Education
Associate's Degree - Early Childhood Education
Collège CDI-Laval
Montreal, QC01.2022
Skills
- Food preparation
- Ordering supplies
- Sales leadership
- Cash handling
- Allergy awareness
Languages
English
Native or Bilingual
French
Limited Working
Certification
- Driving license
- Serve it right Saskatchewan
Timeline
Food Service Supervisor
DQ Grill & Chill Restaurant
07.2022 - 01.2025
Cashier
Shell Gas Station
12.2020 - 03.2022
Stock Merchandiser
Gap Distribution Center
06.2020 - 08.2020
Warehouse Associate
The Ordinary
05.2019 - 12.2019
Call Centre Representative
Bharti Airtel
2019 - 05.2019
Associate's Degree - Early Childhood Education
Collège CDI-Laval