Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Work Preference
Timeline
Generic
Open To Work

GURNOOR KAUR

Abbotsford,BC

Summary

Dynamic and results-driven professional with extensive experience at The UPS Store, excelling in inventory management and customer service. Proven ability to lead teams and enhance operational efficiency while fostering a positive environment. Committed to continuous learning and implementing effective strategies to drive sales and improve customer satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Store Supervisor

THE UPS STORE
Abbotsford, British Columbia
06.2025 - Current
  • Supervised daily store operations and maintained high standards of customer service.
  • Managed inventory levels and organized stockroom for efficient product retrieval.
  • Assisted in visual merchandising to enhance product displays and customer engagement.
  • Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
  • Conducted regular staff meetings to communicate goals and updates effectively.
  • Collaborated with management to develop promotional strategies for increased sales.
  • Implemented loss prevention strategies to minimize inventory shrinkage risks.
  • Maintained updated records on product deliveries, returns, damages.
  • Tracked store inventories and ordered new materials to prevent shortages.
  • Maintained clean and organized facility to prevent accidents, damages and lost items.
  • Assigned tasks to staff according to workload requirements.
  • Maintained records of items shipped, received, or transferred to another location.

Crew Member

POPEYES LOUISIANA KITCHEN
Chilliwack, British Columbia
03.2025 - Current
  • Greeted customers and took orders accurately and efficiently.
  • Prepared food items according to company standards and recipes.
  • Maintained cleanliness of dining area and food preparation stations.
  • Operated kitchen equipment safely and followed safety protocols.
  • Assisted team members during peak hours to ensure smooth operations.
  • Collaborated with team to achieve a positive dining experience for customers.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Organized and restocked supplies to support operations and team productivity.
  • Drove team success by quickly completing assigned tasks.

Cashier

HELL CRUST PIZZA
SOUTH SURREY, British Columbia
05.2024 - 12.2024
  • Operated cash register to process customer transactions efficiently.
  • Maintained clean and organized checkout area for customer convenience.
  • Handled cash, credit, and debit transactions accurately and securely.
  • Collaborated with team members to ensure smooth store operations.
  • Followed safety protocols to maintain a safe working environment.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Issued receipts, refunds, credits or change due to customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

SUPERVISOR AND CASHIER

SHELL GAS STATION
Abbotsford, British Columbia
06.2023 - 11.2023
  • Supervised daily operations and ensured compliance with safety protocols.
  • Trained new employees on customer service standards and station procedures.
  • Managed inventory levels and ordered fuel and supplies as needed.
  • Conducted regular equipment checks to maintain operational efficiency.
  • Monitored cash handling and completed end-of-shift reconciliations.
  • Coordinated staff schedules to ensure adequate coverage during peak hours.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Monitored employee productivity to provide constructive feedback and coaching.

Education

Bachelor of Computer Applications -

LOVELY PROFESSIONAL UNIVERSITY
JALANDHAR
05-2023

Associate of Arts -

University Canada West
Vancouver

Skills

  • Inventory management
  • Visual merchandising
  • Cash handling
  • Loss prevention
  • Equipment operation
  • Customer service
  • Team collaboration
  • Effective communication
  • Leadership development
  • Willingness to learn

Affiliations

  • READING
  • LISTENING MUSIC
  • ART
  • COOKING

Languages

English
Full Professional
French
Limited
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

Certification

  • FOOD SAFETY(CP-FS)
  • SELLING IT RIGHT-BC
  • SERVING IT RIGHT-BC
  • DATABASE ASSOCIATE-IBM
  • CLOUD PLATFORM SYSTEM MANAGEMENT-ORACLE
  • TECHNICAL WRITING-CNC
  • TRAFFIC CONTROL PERSON-TCP

References

References available upon request.

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart Time

Location Preference

On-SiteRemote

Salary Range

$20/hr - $1000/hr

Timeline

Store Supervisor

THE UPS STORE
06.2025 - Current

Crew Member

POPEYES LOUISIANA KITCHEN
03.2025 - Current

Cashier

HELL CRUST PIZZA
05.2024 - 12.2024

SUPERVISOR AND CASHIER

SHELL GAS STATION
06.2023 - 11.2023

Bachelor of Computer Applications -

LOVELY PROFESSIONAL UNIVERSITY

Associate of Arts -

University Canada West

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