Open To Work
GURNOOR KAUR
Abbotsford,BC
Summary
Dynamic and results-driven professional with extensive experience at The UPS Store, excelling in inventory management and customer service. Proven ability to lead teams and enhance operational efficiency while fostering a positive environment. Committed to continuous learning and implementing effective strategies to drive sales and improve customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Store Supervisor
THE UPS STORE
Abbotsford, British Columbia
06.2025 - Current
- Supervised daily store operations and maintained high standards of customer service.
- Managed inventory levels and organized stockroom for efficient product retrieval.
- Assisted in visual merchandising to enhance product displays and customer engagement.
- Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
- Conducted regular staff meetings to communicate goals and updates effectively.
- Collaborated with management to develop promotional strategies for increased sales.
- Implemented loss prevention strategies to minimize inventory shrinkage risks.
- Maintained updated records on product deliveries, returns, damages.
- Tracked store inventories and ordered new materials to prevent shortages.
- Maintained clean and organized facility to prevent accidents, damages and lost items.
- Assigned tasks to staff according to workload requirements.
- Maintained records of items shipped, received, or transferred to another location.
Crew Member
POPEYES LOUISIANA KITCHEN
Chilliwack, British Columbia
03.2025 - Current
- Greeted customers and took orders accurately and efficiently.
- Prepared food items according to company standards and recipes.
- Maintained cleanliness of dining area and food preparation stations.
- Operated kitchen equipment safely and followed safety protocols.
- Assisted team members during peak hours to ensure smooth operations.
- Collaborated with team to achieve a positive dining experience for customers.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized and restocked supplies to support operations and team productivity.
- Drove team success by quickly completing assigned tasks.
Cashier
HELL CRUST PIZZA
SOUTH SURREY, British Columbia
05.2024 - 12.2024
- Operated cash register to process customer transactions efficiently.
- Maintained clean and organized checkout area for customer convenience.
- Handled cash, credit, and debit transactions accurately and securely.
- Collaborated with team members to ensure smooth store operations.
- Followed safety protocols to maintain a safe working environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
SUPERVISOR AND CASHIER
SHELL GAS STATION
Abbotsford, British Columbia
06.2023 - 11.2023
- Supervised daily operations and ensured compliance with safety protocols.
- Trained new employees on customer service standards and station procedures.
- Managed inventory levels and ordered fuel and supplies as needed.
- Conducted regular equipment checks to maintain operational efficiency.
- Monitored cash handling and completed end-of-shift reconciliations.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee productivity to provide constructive feedback and coaching.
Education
Bachelor of Computer Applications -
LOVELY PROFESSIONAL UNIVERSITY
JALANDHAR05-2023
Associate of Arts -
University Canada West
VancouverSkills
- Inventory management
- Visual merchandising
- Cash handling
- Loss prevention
- Equipment operation
- Customer service
- Team collaboration
- Effective communication
- Leadership development
- Willingness to learn
Affiliations
- READING
- LISTENING MUSIC
- ART
- COOKING
Languages
English
Full Professional
French
Limited
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Certification
- FOOD SAFETY(CP-FS)
- SELLING IT RIGHT-BC
- SERVING IT RIGHT-BC
- DATABASE ASSOCIATE-IBM
- CLOUD PLATFORM SYSTEM MANAGEMENT-ORACLE
- TECHNICAL WRITING-CNC
- TRAFFIC CONTROL PERSON-TCP
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteSalary Range
$20/hr - $1000/hrTimeline
Store Supervisor
THE UPS STORE
06.2025 - Current
Crew Member
POPEYES LOUISIANA KITCHEN
03.2025 - Current
Cashier
HELL CRUST PIZZA
05.2024 - 12.2024
SUPERVISOR AND CASHIER
SHELL GAS STATION
06.2023 - 11.2023
Bachelor of Computer Applications -
LOVELY PROFESSIONAL UNIVERSITY
Associate of Arts -
University Canada West