Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Gurnoor Kaur

Winnipeg,Canada

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
2
years of professional experience

Work History

Customer Service Associate

Urban Planet
Winnipeg, MB
03.2025 - Current
  • Welcomed customers, and offered assistance to enhance their shopping experience.
  • Operated cash registers, handled returns, and processed transactions accurately
  • Maintained a clean and organized sales floor and fitting rooms.
  • Supported stock replenishment and backroom organization

Cashier

Chatime Pembina
Winnipeg, Canada
01.2023 - 04.2025
  • Processed cash, debit, credit, and mobile payments accurately in a fast-paced retail environment
  • Provided friendly and professional customer service to over 100 customers daily
  • Balanced cash drawer at the beginning and end of shifts, maintaining 100% accuracy
  • Maintained cleanliness and organization of the checkout area to ensure a smooth flow.

Education

BACHELORS OF BIOLOGICAL SCIENCES -

University of Manitoba
Winnipeg, MB
12-2029

HIGH SCHOOL -

Grace Public School
Punjab, India
01.2024

Skills

  • Teamwork
  • Time management
  • Effective communication
  • Customer services
  • Multitasking
  • Product merchandising
  • Problem-solving
  • Support case resolution
  • Creative problem solving

Languages

English
Full Professional
French
Limited
Punjabi
Full Professional
Hindi
Full Professional

References

References available upon request.

Timeline

Customer Service Associate

Urban Planet
03.2025 - Current

Cashier

Chatime Pembina
01.2023 - 04.2025

BACHELORS OF BIOLOGICAL SCIENCES -

University of Manitoba

HIGH SCHOOL -

Grace Public School

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Gurnoor Kaur