Gurnoor Kaur
Brampton,ON
Summary
Results-driven professional with extensive experience at Voila by Sobeys, excelling in inventory control and warehouse operations. Proven leadership in enhancing operational efficiency and training teams. Strong problem-solving abilities complemented by expertise in inventory management software and quality assessment, ensuring optimal performance and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Inventory Control Clerk
Voila by sobeys
Vaughan, ON
11.2022 - Current
- Performed inventory cycle counting and identified discrepancies.
- Utilized inventory management software for tracking and reporting purposes.
- Participated in the selection and implementation of new inventory management technology.
- Identified and resolved inventory problems, including damaged or lost items.
- Trained new staff members on proper inventory management techniques.
Warehouse Operations
Voila By Sobeys
Vaughan, ON
09.2021 - Current
- Created and enforced detailed organization processes to increase quality and service standards.
- Working in different departments Ambient, Chill, Inbound, Freezer and Frameloading.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Tracked production and quality control systems to proactively identify deficiencies.
Food Service Supervisor
church's chicken
Mississauga, ON
05.2022 - 07.2023
- Conducted performance evaluations for staff, providing feedback and setting goals for improvement.
- Ensured compliance with health and safety regulations in the kitchen and dining areas.
- Investigated and resolved customer complaints concerning food quality and service.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Responded to customer concerns efficiently, accurately and with detailed information.
Machine Operator
Food Manufacturing Company
Vaughan, ON
09.2020 - 08.2021
- Operated machining equipment safely with team of operators.
- Compiled with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
Customer Service Representative
Teleperformance
Batala , Punjab
07.2018 - 12.2018
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Answered customer inquiries via phone, email, and chat.
- Developed strong customer relationships to encourage repeat business.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Master of Science - Information Technology
Lambton College of Applied Arts And Technology
Toronto, ON04.2022
Bachelor of Science - Information Technology
Guru Nanak Dev University
Amritsar,Punjab,India05.2017
Skills
- Communication Skills
- Collaborative Team work
- Quality Production
- Leadership
- Operational Efficiency and Safety
- Decision Making
- Problem Solving
- Work Order Following
- Quality Assessment and Assurance
- Equipment Maintenance
- Database management
- Microsoft office
Additional Information
- Good at creating websites
- Excellent computer skills including proficiency in all MS Office Applications
- Good knowledge of C#, HTML,Java SE and SQL
Timeline
Inventory Control Clerk
Voila by sobeys
11.2022 - Current
Food Service Supervisor
church's chicken
05.2022 - 07.2023
Warehouse Operations
Voila By Sobeys
09.2021 - Current
Machine Operator
Food Manufacturing Company
09.2020 - 08.2021
Customer Service Representative
Teleperformance
07.2018 - 12.2018
Master of Science - Information Technology
Lambton College of Applied Arts And Technology
Bachelor of Science - Information Technology
Guru Nanak Dev University
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