Dental Office Manager
- Scheduled patient appointments and effectively handled cancellations and last-minute adjustments.
- Coordinated execution and improvement of daily dental office practices.
- Maintained and evaluated clinic budgets, general ledger and billing systems.
- Responded to patient queries and concerns to resolve issues in accordance with company policies and procedures, healthcare regulations and dental board standards.
- Developed promotional programs to attract new patients.
- Implemented staff scheduling procedures to provide full coverage, supporting organizational needs.
- Implemented proactive measures to safeguard health and well-being of communities, utilizing good oral health and PPE.
- Hired, trained and monitored new office employees and took corrective action when necessary.
- Organized supply purchases, equipment upgrades and operating expenses.