Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Work History
Member Service Representative
Costco
99 Heritage Gate South East
05.2024 - 09.2024
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
Contributed to branch sales goals by effectively cross-selling credit union products and services.
Maintained high-quality service by adhering to company policies and standards in all member interactions.