Member Service Representative
Costco
05.2024 - 09.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Contributed to branch sales goals by effectively cross-selling credit union products and services.
- Maintained high-quality service by adhering to company policies and standards in all member interactions.
