Muskan
Burnaby,BC
Summary
Resourceful Hospital Security Officer recognized for exceptional ability to maintain a safe, secure environment for patients, staff, and visitors through highly productive and efficient task completion. Skilled in crisis intervention, surveillance operations, and access control management. Excel in conflict resolution, communication, and teamwork, ensuring seamless security operations and fostering a positive atmosphere in high-stress situations.
Overview
3
3
years of professional experience
Work History
Security Officer at University of British Columbia
Paladin
Vancouver, British Columbia
01.2024 - Current
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Screened visitors and employees for weapons and contraband.
- Greeted visitors in a friendly manner, offering directions or other assistance as needed.
- Assisted in resolving conflicts between patients or visitors.
Mall Guard at Metroplis at Metrotown Mall
Gardaworld
Burnaby, BC
06.2023 - Current
- Responded quickly to emergency situations such as fires, medical emergencies, disturbances.
- Provided information regarding facility policies and procedures to visitors.
- Conducted security checks and patrols to ensure the safety of personnel and property.
- Observed behavior patterns in order to identify potential criminal activity or threats.
- Investigated suspicious activities or incidents on premises.
- Provided crowd control during special events at the facility.
Traffic Officer at Metropolis at Metrotown Mall
Gardaworld
Burnaby, British Columbia
04.2023 - 06.2023
- Greeted customers and provided information about parking fees, regulations and services.
- Monitored entrances, exits and lots to ensure compliance with parking policies.
- Enforced rules regarding illegal or improper parking of vehicles.
- Directed traffic flow within the lot as needed to maintain safety and orderliness.
- Provided assistance to disabled drivers by escorting them to their vehicle when requested.
- Patrolled the lot regularly on foot to identify potential security issues or violations of policy.
Loss Prevention Officer at Samusung
Allied universal
Burnaby, British Columbia
05.2022 - 04.2023
- Monitored and inspected store entrances, exits, and checkout areas to detect shoplifting or other suspicious activities.
- Investigated incidents of theft by identifying suspects, gathering evidence, and preparing detailed reports.
- Responded to alarms, emergency situations, and safety concerns in a timely manner.
- Interacted with customers in a professional manner when confronting suspected theft cases.
- Collaborated with store personnel on the execution of security plans during special events.
- Prepared daily reports detailing any incidents that occurred during shift hours.
Cashier
Walmart
New Westminster, British Columbia
12.2021 - 05.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Associate of Arts - Communications
Columbia College
Vancouver, None12-2023
Skills
- Communication Skills
- Problem-solving abilities
- Surveillance
- Incident Reporting
- Accountability
- First-aid and CPR
- Verbal and written communication skills
- Relationship-building skills
- Trauma-informed care
- Multitasking Abilities
Certificates and Training
- ADVANCED SECURITY TRAINING
- USE OF FORCE IN HEALTHCARE
- MANAGEMENT OF AGGRESSIVE BEHAVIOUR
- FIRST AID CERTIFICATE
Timeline
Security Officer at University of British Columbia
Paladin
01.2024 - Current
Mall Guard at Metroplis at Metrotown Mall
Gardaworld
06.2023 - Current
Traffic Officer at Metropolis at Metrotown Mall
Gardaworld
04.2023 - 06.2023
Loss Prevention Officer at Samusung
Allied universal
05.2022 - 04.2023
Cashier
Walmart
12.2021 - 05.2022
Associate of Arts - Communications
Columbia College