Gurnoor Brar
Manteca,CA
Summary
Dynamic and results-oriented professional with extensive experience across various roles, including a pivotal position at Ridgecrest Pharmacy. Excelled in insurance claims processing and demonstrated strong verbal communication, enhancing customer satisfaction and operational efficiency. Proven leadership abilities and systematic stock organization skills contributed to significant process improvements. Currently studying to be a Certified Pharmacy Technician.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician In Training
Ridgecrest Pharmacy
02.2024 - 08.2024
- Reviewed and verified customer information and insurance provider information.
- Collected co-payments or full payments from customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Managed opening and closing duties for pharmacy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Developed and implemented improvements to pharmacy organization system.
- Set up and modified patient profiles to include current medications and insurance details.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Security Guard
ADS Security
10.2022 - 05.2023
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Package Handler
FedEx:Ground
10.2021 - 01.2022
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed safety regulations to maintain safe work environment.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained clean, orderly work environment free of hazards.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Box Office Cashier
Cinemark
07.2021 - 11.2021
- Assisted customers in choosing seats, guiding and recommending options via seating map.
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
- Greeted numerous customers per day and determined best approach to provide optimal service.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
Buffet Attendant
Sweet Tomatoes
07.2019 - 03.2020
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Provided friendly, courteous service to create memorable moments for guests.
- Answered guest questions about event plans and food service choices.
- Adhered to all health and safety regulations while serving food and beverages.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Handled food and beverage orders for numerous guests, delivering prompt and friendly service.
- Addressed customer complaints and inquiries to verify satisfaction.
- Minimized cross-contamination during preparation and stocking.
- Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
- Replenished buffet food when quantities became low.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Pushed, pulled and transported large loads and objects.
- Trained new staff on food preparation and safety procedures.
- Maintained composure and work quality while under stress.
Education
Some College (No Degree) -
Chabot College
Hayward, CASome College (No Degree) -
Las Positas College
Livermore, CAAssociate Degree in Nursing -
Ohlone College
Fremont, CA09-2027
High School Diploma -
James Madison High School (online)
Norcross, GA12-2022
Skills
- Proficient in Drug Dosage Calculations
- Insurance Claims Processing
- Systematic Stock Organization
- Team Leadership in Production
- Effective Labeling
- Efficient Document Organization
- OTC Product Management
- Regulatory Compliance Proficiency
- Strong Mathematical Proficiency
- Strong Verbal Communication
Certification
- PTCB Recognized Education/Training Program.
Languages
Punjabi
Native or Bilingual
English
Native or Bilingual
French
Elementary
Timeline
Pharmacy Technician In Training
Ridgecrest Pharmacy
02.2024 - 08.2024
Security Guard
ADS Security
10.2022 - 05.2023
Package Handler
FedEx:Ground
10.2021 - 01.2022
Box Office Cashier
Cinemark
07.2021 - 11.2021
Buffet Attendant
Sweet Tomatoes
07.2019 - 03.2020
Some College (No Degree) -
Chabot College
Some College (No Degree) -
Las Positas College
Associate Degree in Nursing -
Ohlone College
High School Diploma -
James Madison High School (online)
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