GURNOOR BAINS
Surrey,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Mortgage Broker
Duggal Mortgages
04.2021 - Current
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
Dispatching
Acme Transport
10.2020 - 03.2021
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking 100+ fleet vehicles.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Monitored and tracked dispatch communication systems.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
Security Guard/Concierge
Paladin Security
12.2018 - 10.2020
- Maintained front desk's concierge book to provide visitors with access to relevant local information
- Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises
- Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Inventory Specialist
RGIS
09.2018 - 11.2018
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Performed data entry and completed proper paperwork.
Sandwich Artist
01.2018 - 06.2018
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides
- Performed shift change tasks each day to keep store efficient and neat.
Education
Associate of Arts - Criminology
Kwantlen Polytechnic University
04.2021
High School Diploma -
Doon International School
Mohali, Punjab India06.2020
Secondary School
Dalhousie Public School
Dalhousie, Himachal Pradesh India04.2017
Skills
- Negotiation Tactics
- Organizational Skills
- Sales Development
- Client Account Management
- Financial History Reviews
- Business Referral Management
- Financial Analysis
- Customer Relations
- Mail Handling
- Business Administration
- Written Communication
- Workflow Planning
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
Occupational First Aid Level 1
Timeline
Assistant Mortgage Broker
Duggal Mortgages
04.2021 - Current
Dispatching
Acme Transport
10.2020 - 03.2021
Security Guard/Concierge
Paladin Security
12.2018 - 10.2020
Inventory Specialist
RGIS
09.2018 - 11.2018
Sandwich Artist
01.2018 - 06.2018
Associate of Arts - Criminology
Kwantlen Polytechnic University
High School Diploma -
Doon International School
Secondary School
Dalhousie Public School
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