GURNISHAN BIR SINGH MANN
Toronto,ON
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
8
8
years of professional experience
Work History
Part- Time Stock Associate
Hugo Boss
07.2023 - 01.2024
- Maintained effective team member communication.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Answered customer questions and provided detailed product information.
Assistant Store Manager
Diesel
08.2019 - 04.2023
- Fostered positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Provided support to store manager in budgeting processes, helping maintain financial stability for business.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
Retail Sales Associate
Jaywalking
01.2017 - 07.2019
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.
- Monitored customers for signs of security concerns and escalated issues to management.
Retail Sales Associate (Part Time)
Jaywalking
01.2016 - 12.2016
- Greeted customers and helped with product questions, selections, and purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Post Baccalaureate Diploma - Human Resource Management
Humber College: Lakeshore Campus, Toronto
Toronto, ON04.2024
Bachelor of Laws - Law And Justice
G.G.S. Indraprastha University - New Delhi
New Delhi08.2017
Skills
Customer Loyalty
Efficient Service
Professional Relationships
- Retail Merchandising
- Money Handling
- Product Demonstrations
Accomplishments
- Runner-up- Rajasthan (State) inter-school Volleyball Tournament 2011
- Winner- Inter-School Volleyball Tournament 2010 & 2011
- Runner up- 17th District Badminton Tournament 2010
- Winner- National Quiz Competition on women rights
- 1st runner up in Intra-Bail Competition held at VIPS, New Delhi, India
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Part- Time Stock Associate
Hugo Boss
07.2023 - 01.2024
Assistant Store Manager
Diesel
08.2019 - 04.2023
Retail Sales Associate
Jaywalking
01.2017 - 07.2019
Retail Sales Associate (Part Time)
Jaywalking
01.2016 - 12.2016
Post Baccalaureate Diploma - Human Resource Management
Humber College: Lakeshore Campus, Toronto
Bachelor of Laws - Law And Justice
G.G.S. Indraprastha University - New Delhi
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