GURNEET KAUR BRAR
Surrey,Canada
Summary
Delivered comprehensive logistics support and pharmacy-related customer care to enhance operational efficiency and client experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Supervisor
Guardteck Security
Vancouver, BC
01.2025 - Current
- Supervise daily security operations and ensure safety and security of assigned commercial and educational sites.
- Monitor CCTV systems and conduct regular interior and exterior patrols.
- Manage access control, visitor verification, and incident response procedures.
- Prepare detailed daily activity reports, incident reports, and shift logs.
- Coordinate with management, emergency responders, and law enforcement when required.
- Train and guide new security guards on site procedures and company policies.
Security Guard
Securiguard Canada (BC Ferries)
Vancouver, BC
05.2023 - 05.2026
- Monitored CCTV and access control systems to maintain site security.
- Conducted routine patrols of commercial and public areas to identify safety risks.
- Responded to alarms, emergencies, and incidents in a professional and timely manner.
- Assisted visitors and employees with directions, safety protocols, and site information.
- Prepared accurate incident reports and daily activity reports.
Customer Service Representative
UPS Canada
Canada
01.2023 - 01.2025
- Assisted customers with shipment tracking, delivery updates, and general service inquiries.
- Resolved customer concerns by phone, email, and in person while maintaining professional communication.
- Processed shipping requests, returns, delivery exceptions, and package-related support requests.
- Coordinated with drivers and operations teams to help resolve delivery and service issues.
- Maintained accurate customer records and shipment information in company systems.
- Explained shipping services, rates, timelines, and company policies to customers.
- Worked efficiently in a fast-paced, high-volume environment while meeting service standards.
- Full-Time
Education
Bachelor of Pharmacy - B.Pharm
Government Polytechnic College for Girls
Patiala, Punjab, IndiaAssociate of Arts - undefined
LaSalle College
Vancouver, BCSkills
- Monitored CCTV and surveillance systems to enhance security measures
- Supported access control initiatives that improved overall facility safety
- Conducted detailed incident investigations and reports that bolstered safety protocols
- Facilitated proactive conflict resolution and service support to boost customer satisfaction
- Streamlined shipment tracking and delivery processes to improve operational efficiency
- Conducted thorough visitor verification and patrols to reinforce security
- Enhanced safety compliance and emergency response effectiveness through comprehensive training
- Reduced waste by implementing effective inventory support and expiration checks
- Achieved operational accuracy through adept management of digital systems and data entry
- Maintained confidentiality of sensitive information to foster trust and reliability
Certification
- BC Security Licence
- Class 5 driving license
- First Aid & CPR Certification
- Fire Safety & WHMIS
- Registered Pharmacist - Punjab State Pharmacy Council (India)
Languages
English
Punjabi
Hindi
WORK AUTHORIZATION
Post-Graduation Work Permit (PGWP) valid until August 2028
References
Mehulgiri Gosai
Pharmacist
South Point Pharmacy & Medical Clinic
Timeline
Security Supervisor
Guardteck Security
01.2025 - Current
Security Guard
Securiguard Canada (BC Ferries)
05.2023 - 05.2026
Customer Service Representative
UPS Canada
01.2023 - 01.2025
Bachelor of Pharmacy - B.Pharm
Government Polytechnic College for Girls
Associate of Arts - undefined
LaSalle College