Gurneet Gill
Surrey,BC
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
6
6
years of professional experience
Work History
Brand Ambassador
Ralph Lauren
Milton, Ontario
06.2024 - 11.2025
- Provided customer service support during promotional events or when needed.
- Communicated regularly with team members regarding progress updates on projects.
- Coordinated with internal teams to ensure all tasks related to brand ambassador duties were completed accurately.
- Maintained an up-to-date knowledge base on current industry developments.
- Increased sales and brand awareness through face-to-face marketing.
Banking Advisor
Rogers Bank
Work From Home, ON
08.2023 - 05.2024
- Offered diversified set of solutions and full scope of investment products and services to meet clients' best interests.
- Developed and deepened relationships with new and existing clients to advance progress and improve business.
- Assisted customers in opening new accounts or transferring existing accounts from other institutions.
- Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.
- Identified needs of customers promptly and efficiently.
- Performed special services for customers, ordering bank cards and checks.
Assistant Manager
Tim Hortons
Guelph, ON
11.2022 - 07.2023
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Proposed or approved modifications to project plans.
- Troubleshot program and system malfunctions to restore normal functioning.
- Trained newly hired top talent to fill key positions and maximize productivity.
Chat Support Representative
KapscoMoto Inc.
Work From Home, ON
05.2021 - 11.2022
- Answered questions from customers that came in through the company's online chat feature.
- Maintained understanding of company computer software, products and services.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Updated databases with new and modified customer data.
Recruiter
BR Staffing
Toronto, Ontario
07.2020 - 04.2021
- Negotiated salaries and other employment terms with successful applicants.
- Conducted in-depth interviews with top candidates to assess skills and fit.
- Referred suitable candidates to relevant departments for additional assessment.
- Assisted in onboarding of new hires by providing orientation materials and training sessions.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
Shipping Specialist
Warehouse
Brampton, Ontario
12.2019 - 06.2020
- Maintained records of incoming and outgoing shipments, including weight, contents and destination points.
- Supported loading and unloading activities at port terminals as needed.
- Created invoices and packing slips for shipment.
- Processed orders using automated systems, including tracking numbers, delivery dates and other information.
- Prepared packages for shipping and determined most economical shipping methods.
- Packed, sealed or affixed postage to prepare materials for shipping.
Education
Graduated - Business Management
St. Clair College
Toronto, ON05.2021
Associate"s Degree - Animation And VFX
Arena Animation
Amritsar, Punjab05.2019
High School Diploma -
Pinegrove School (Boarding)
PinegroveHortonsHimachal Pradesh, India05.2018
Skills
- Mac OS, Window OS
- Fluency in english
- Thrive in fast pace environment
- Google Analytics
- Excellent communication skills
- Ability to Multitask
- Strong analytical and problem-solving skills
- Navigate multiple computer systems
- Microsoft Office, Excel, Powerpoint expertise
- Typing speed of 60 WPM
- Online research
Languages
English
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Chinese (Mandarin)
Elementary
Additional Information
- Permanent Resident of Canada
Timeline
Brand Ambassador
Ralph Lauren
06.2024 - 11.2025
Banking Advisor
Rogers Bank
08.2023 - 05.2024
Assistant Manager
Tim Hortons
11.2022 - 07.2023
Chat Support Representative
KapscoMoto Inc.
05.2021 - 11.2022
Recruiter
BR Staffing
07.2020 - 04.2021
Shipping Specialist
Warehouse
12.2019 - 06.2020
Graduated - Business Management
St. Clair College
Associate"s Degree - Animation And VFX
Arena Animation
High School Diploma -
Pinegrove School (Boarding)
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