Summary
Overview
Work History
Education
Skills
Timeline
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Gurneer Aulakh

Peterborough,ON

Summary

Hardworking and passionate job seeker, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Store Associate

Winners & HomeSense
04.2023 - 08.2023
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

E-Commerce Associate

Walmart
10.2022 - 03.2023
  • Configured, added and removed items and images to provide most accurate representation of products on company's web portal.
  • Monitored website traffic and customer reviews to evaluate responses to site updates.
  • Inspected landing pages, product information and checkout options to verify visual appeal, accuracy and usability.
  • Collaborated with search engine shopping specialists to place marketing content in desired online locations and increased sales up to 10%.

Customer Service Representative

Concentrix, Niagara Falls
06.2022 - 10.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to over 50 customers per day , handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Administrative Assistant

Nosegay Public School
05.2020 - 03.2022
  • Executed record filing system to improve document organization and management.
  • Managed department budgets and generated financial reports for management review.
  • Created and maintained databases to track and record 100 student data per day.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Sales Assistant

Decathlon
08.2019 - 03.2020
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Established rapport with customers using active listening and interpersonal skills.
  • Gathered and prepared sales materials in preparation for sales meetings.

Education

Project Management

Fleming College
Peterborough, ON
04.2024

Logistics And Supply Chain Management

Canadore College
Mississauga, ON
04.2023

Master of Science - Zoology

University of Delhi
Delhi, INDIA
05.2019

Skills

  • Customer Assistance
  • Stocking and Replenishing
  • Meeting Sales Goals
  • Team Collaboration
  • Team Leadership
  • Adaptable and Flexible
  • POS System Operations
  • Retail Transactions Processing
  • Managing Cash Register
  • Problem-solving skills
  • Strong Communication and Interpersonal Skills
  • Goal-Driven
  • Sales techniques

Timeline

Store Associate

Winners & HomeSense
04.2023 - 08.2023

E-Commerce Associate

Walmart
10.2022 - 03.2023

Customer Service Representative

Concentrix, Niagara Falls
06.2022 - 10.2022

Administrative Assistant

Nosegay Public School
05.2020 - 03.2022

Sales Assistant

Decathlon
08.2019 - 03.2020

Project Management

Fleming College

Logistics And Supply Chain Management

Canadore College

Master of Science - Zoology

University of Delhi

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