Gurna Toussaint

Efficient, driven, and energetic customer service representative with over 8+ years of experience in call centers and remote work. Proven track record of delivering excellent support and effectively resolving customer inquiries. Achieves top-notch customer satisfaction through active listening and analytical problem-solving skills. Seeking a full-time position to leverage and grow customer service and digital skills within the company. Proficient in computer operating skills, able to adapt quickly in fast-paced environments. Excellent communication, interpersonal, and organizational skills enable effective work independently and as part of a team. Strong math skills and the ability to perform basic calculations quickly. Hardworking, fast learner who is punctual and reliable. Possesses excellent oral and written communication skills for collection calls. Familiar with Microsoft Excel, Word, and Outlook, able to efficiently complete tasks and meet deadlines. Respectful, reliable, open-minded, and supportive of others in the workplace.