Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gurmohit Gill

Abbotsford,BC

Summary

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Team Leader

Dollarama
09.2023 - Current
  • Monitored team productivity and provided regular progress reports to senior management, highlighting areas for improvement.
  • Worked with customer service representatives to handle escalated customer issues.
  • Managed team workload to reach targets for specific tasks.
  • Oversaw inventory supply to maintain fully stocked shelves during high volume sales periods.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
  • Achieved project milestones ahead of deadlines, coordinating effectively with stakeholders and managing resources efficiently.

Sales Associate

A-1 Party Rental Inc
03.2024 - 09.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Associate of Science - Computer Information Systems

Kwantlen Polytechnic University
Surrey, BC
08.2025

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Team motivation
  • Team Supervision
  • People Management
  • Staff Training
  • Work Planning and Prioritization
  • Documentation And Reporting
  • Work Planning
  • Analytical Thinking
  • Goal Setting
  • Quality Improvement
  • Daily workflow improvement
  • Mentoring

Timeline

Sales Associate

A-1 Party Rental Inc
03.2024 - 09.2024

Team Leader

Dollarama
09.2023 - Current

Associate of Science - Computer Information Systems

Kwantlen Polytechnic University
Gurmohit Gill