Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

GURMINDER SAGGU

Winnipeg,MB

Summary

To obtain a full-time position in the field of transportation with an emphasis on customer service.

Dependable Transportation Supervisor with excellent customer service and administrative skills. Highly skilled in navigation and route planning. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Diplomatic Customer Service Agent versed in applying strong communication, problem-solving skills and polite, professional demeanor to resolve customer issues and maximize satisfaction. Experienced in exceeding performance goals in fast-paced call center environments. Trained in connecting with customers to build positive relationships and strengthen loyalty.

Overview

11
11
years of professional experience

Work History

Transit Bus Operator

Winnipeg Transit
Winnipeg, MB
04.2013 - Current
  • Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
  • Supported riders with disabilities by operating transportation assistance equipment.
  • Studied and adhered to regulations, policies and procedures for bus operation and passenger transportation.
  • Operated and maintained buses transporting passengers across city and county.

Education

Masters in Mathematics - Mathematics

Guru Nanak College
India
03.2005

Skills

  • Routing
  • Compliance standards
  • Coordination
  • Transportation solution development
  • Transport license
  • Vehicle inspections
  • Customer service
  • MS Office
  • Work ethic
  • Flexible
  • Customer relations
  • Inbound and Outbound Calling
  • Credit card payment processing
  • Report generation
  • Clerical support
  • High-energy attitude
  • Problem-solving abilities

Languages

English
Professional Working

Timeline

Transit Bus Operator

Winnipeg Transit
04.2013 - Current

Masters in Mathematics - Mathematics

Guru Nanak College
GURMINDER SAGGU