Gurmeet Kaur Sandhu
Kitchener
Summary
Dynamic professional with a proven track record in software quality assurance at Tata Consultancy Services Ltd., and impactful community service as a Volunteer Coach. Excelled in leading a QA team, enhancing workflow efficiency by 15%, and fostering literacy skills among youth. Expert in Agile methodologies and SDLC, with exceptional teamwork and communication skills.
Overview
13
13
years of professional experience
Work History
Volunteer Coach
Strong Start Organization
03.2022 - Current
- (As a Volunteer Coach worked with two Public school Boards (WRDSB & WCDSB)
- Working with kids for initial step towards reading, and feels grateful when seeing the improvement towards the end of the session
- I am helping them with Letters, Sounds, Words and Building words Strand as per the Strong Start
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Cultivated interpersonal skills by building positive relationships with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Software Quality Assurance Analyst
Tata Consultancy Services Ltd.
03.2012 - 04.2018
- Worked with the Big 4 Client, Price Waterhouse Coopers
- Demonstrated a high level of initiative and creativity while tackling difficult tasks such as Led Team of 10+ members QA team in a high-stakes project that required meticulous testing of complex software, ensuring compliance with strict industry standards
- Tested functional and compatibility of new programs or updates in comparison to existing applications
- Recommended changes and corrections to developers for optimal software performance and usability
- Completed in-depth usability testing on Windows, Android and iOS mobile devices
- Evaluated function, performance and design compliance of every product against design standards and customer needs
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints
- Incorporated delivery requirements into planning of testing schedules
- Documented testing procedures for developers and future testing use
- Completed pre-implementation testing for new system modifications to assess potential impacts
- Software/Application installation on multiple platforms such as Windows and multiple Mobile devices
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success
- Facilitated cross-team meetings to ensure understanding of the quality assurance process, improving inter-departmental workflow efficiency by 15%
- Provided training on the latest QA tools and practices to 5 incoming employees, ensuring they were production-ready within two weeks
Education
Bachelor of Engineering - Electrical Engineering
RGPV, Bhopal, India
Jabalpur, India07-2011
Skills
- Manual Testing
- SDLC
- HP ALM
- TFS
- Agile Test Methodologies
- Master Test Plan Creation
- Critical and Analytical thinking
- Teamwork and collaboration
- Public speaking
- Decision-making
- Time management
- Networking
- Quality assurance
- Friendly, positive attitude
- Active listening
- Written communication
- Communication
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Limited Working
Timeline
Volunteer Coach
Strong Start Organization
03.2022 - Current
Software Quality Assurance Analyst
Tata Consultancy Services Ltd.
03.2012 - 04.2018
Bachelor of Engineering - Electrical Engineering
RGPV, Bhopal, India
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