Gurmeet Singh
Delta,BC
Summary
Adept at enhancing customer satisfaction and streamlining delivery processes, I leveraged GPS navigation and meticulous route planning at UPS to boost efficiency. My strong customer service skills and safe driving record underpin a track record of punctual, reliable service. Collaborative and detail-oriented, I consistently exceed project timelines and customer expectations. Focused, bilingual individual with hardworking nature and experience in heavy equipment operation. Adaptable to changing flight line conditions and ready to shift focus to meet departure schedules. Known for team attitude and dedication to task completion. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations.
Overview
3
3
years of professional experience
Work History
Ramp Agent
AGI Canadian Company
Richmond, British Columbia
03.2025 - 07.2025
- Loaded and unloaded baggage from aircraft using specialized equipment.
- Organized baggage and cargo in designated areas for efficient transfer.
- Coordinated with ground services to maintain smooth operations during peak hours.
- Maintained cleanliness and orderliness of ramp area for safety compliance.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
- Checked flight manifests to ensure accuracy of luggage loaded onto planes.
- Maintained on-time connections by guiding aircraft to and from gate positions.
- Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
- Connected electrical power units and service hoses to aircraft.
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Ensured safe and efficient loading and unloading of aircraft luggage and cargo.
Delivery Driver
UPS
11.2024 - 12.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Improved delivery accuracy by diligently checking orders before departure.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Documented mileage, deliveries, pickups, customer issues and damages.
Framing Carpenter
Maple Construction
03.2024 - 09.2024
- Expedited construction process by skillfully utilizing power tools such as pneumatic nail guns, circular saws, and drills.
- Delivered high-quality craftsmanship by consistently following architectural blueprints and specifications.
- Successfully met deadlines through effective time management skills and prioritizing tasks according to project requirements.
- Strengthened professional relationships by actively communicating with clients, architects, and subcontractors throughout the construction process.
- Advanced knowledge of local building codes enabled timely completion of projects without delays due to code violations or required modifications.
- Improved project timelines by effectively collaborating with team members on various framing projects.
- Contributed to increased productivity levels through effective scheduling of labor resources for multiple concurrent projects.
Cashier Kitchen Helper
La Roma Pizzeria
03.2022 - 12.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Enhanced customer loyalty by participating in rewards program enrollment.
Education
No Degree - Marketing Management
British Columbia Institute of Technology
Burnaby, None04-2024
High School Diploma -
S.B Senior Secondary School
Amritsar, Punjab. India03-2019
Skills
- Vehicle cleaning and maintenance
- Loading procedures
- Route optimization
- Flight coordination
- Equipment safety
- Vehicle operation
- Problem solving
- Marshaling aircraft
- Passenger assistance
- Baggage management
- TSA collaboration
- Ground support
Languages
2,4,3
Availability
full Time in Week.
Timeline
Ramp Agent
AGI Canadian Company
03.2025 - 07.2025
Delivery Driver
UPS
11.2024 - 12.2024
Framing Carpenter
Maple Construction
03.2024 - 09.2024
Cashier Kitchen Helper
La Roma Pizzeria
03.2022 - 12.2023
No Degree - Marketing Management
British Columbia Institute of Technology
High School Diploma -
S.B Senior Secondary School
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