Gurmeet Singh
Delta
Summary
Adept at enhancing customer satisfaction and streamlining delivery processes, I leveraged GPS navigation and meticulous route planning at UPS to boost efficiency. My strong customer service skills and safe driving record underpin a track record of punctual, reliable service. Collaborative and detail-oriented, I consistently exceed project timelines and customer expectations.
Overview
3
3
years of professional experience
Work History
Delivery Driver
UPS
11.2024 - 12.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Improved delivery accuracy by diligently checking orders before departure.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Documented mileage, deliveries, pickups, customer issues and damages.
Framing Carpenter
Maple Construction
03.2024 - 09.2024
- Expedited construction process by skillfully utilizing power tools such as pneumatic nail guns, circular saws, and drills.
- Delivered high-quality craftsmanship by consistently following architectural blueprints and specifications.
- Successfully met deadlines through effective time management skills and prioritizing tasks according to project requirements.
- Strengthened professional relationships by actively communicating with clients, architects, and subcontractors throughout the construction process.
- Advanced knowledge of local building codes enabled timely completion of projects without delays due to code violations or required modifications.
- Improved project timelines by effectively collaborating with team members on various framing projects.
- Contributed to increased productivity levels through effective scheduling of labor resources for multiple concurrent projects.
Cashier Kitchen Helper
La Roma Pizzeria
03.2022 - 12.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Enhanced customer loyalty by participating in rewards program enrollment.
Education
No Degree - Marketing Management
British Columbia Institute of Technology
Burnaby, None04-2024
High School Diploma -
S.B Senior Secondary School
Amritsar, Punjab. India03-2019
Skills
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Safe driving
- Problem-solving
- Punctual and reliable
- Clean driving record
- GPS and route planning
- GPS navigation
- Heavy lifting
- Order picking and processing
- Vehicle cleaning and maintenance
Languages
English
Professional Working
Punjabi
Full Professional
Hindi
Limited Working
Timeline
Delivery Driver
UPS
11.2024 - 12.2024
Framing Carpenter
Maple Construction
03.2024 - 09.2024
Cashier Kitchen Helper
La Roma Pizzeria
03.2022 - 12.2023
No Degree - Marketing Management
British Columbia Institute of Technology
High School Diploma -
S.B Senior Secondary School
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