Gurmeet Lugani
Barrie
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Ritz Furniture Planet
10.2020 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
Customer Service Representative
Ritz Furniture Planet
10.2020 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Uber Driver
UBER
10.2015 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
Sales Representative
Ashley Furniture Homestore
04.2019 - 10.2020
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations
- Always met company's standards for monthly goals
Sandwich Artist
SUBWAY®Restaurants
08.2013 - 06.2015
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
Education
Bachelor of Arts -
DAV PUBLIC SCHOOL
AMRITSAR04.2005
Skills
- Building Customer Loyalty
- Team Cooperation
- Complaint Management
- Documentation and Recordkeeping
- Product Recommendations
Additional Information
To obtain Full time Driving job where I can use my skills,knowledge and
experience
Languages : English, Punjabi, Hindi, Urdu
Fluent in 4 languages
Reference : Birinder Singh 437-980-2308
Reference
Timeline
Retail Sales Associate
Ritz Furniture Planet
10.2020 - Current
Customer Service Representative
Ritz Furniture Planet
10.2020 - Current
Sales Representative
Ashley Furniture Homestore
04.2019 - 10.2020
Uber Driver
UBER
10.2015 - Current
Sandwich Artist
SUBWAY®Restaurants
08.2013 - 06.2015
Bachelor of Arts -
DAV PUBLIC SCHOOL
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