GURMEET KAUR
BRAMPTON,ON
Summary
Dedicated Front desk receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
7
7
years of professional experience
Work History
FRONT DESK RECEPTIONIST
CROWN ACCOUNTING SERVICES INC.
05.2022 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Developed strong working relationships with team members, fostering a positive work environment.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
CONCIERGE
AIR CANADA CARGO (LOGIXX SECURITY)
05.2021 - 03.2022
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Streamlined front desk operations for improved efficiency and reduced wait times for visitors.
- Trained new concierge staff members on company procedures, policies, and best practices in customer service.
INVENTORY RECIEVER
INGRAM MICRO
07.2021 - 02.2022
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Improved warehouse efficiency by efficient receiving processes and implementing new organizational systems.
- Reduced product damage by ensuring proper handling techniques during the unloading process.
- Expedited order fulfillment, coordinating closely with the shipping department to ensure a seamless flow of goods.
- Enhanced inventory accuracy with meticulous record-keeping and regular audits of stored goods.
- Trained new team members on inventory management systems and best practices for efficient workflow.
FRONT DESK RECEPCIONIST
GURU NANAK HOSPITAL
10.2018 - 12.2019
- Enhanced patient experience by efficiently managing front desk operations and maintaining a welcoming environment.
- Timely appointment scheduling for improved patient satisfaction and reduced wait times.
- Managed high call volumes while maintaining a professional demeanor, ensuring prompt attention to inquiries or concerns.
- Assisted in maintaining accurate patient records, contributing to the overall organization of the hospital.
- Improved operational efficiency by assisting with various administrative tasks such as filing, data entry, and report generation.
Education
HUMAN RESOURCES MANAGEMENT -
ST. LAWRENCE COLLEGE
04.2022
INTERNATIONAL BUSINESS MANAGEMENT -
CAMBRIAN AT HANSON
08.2021
BACHELOR OF COMMERCE - Accounting And Finance
PUNJABI UNIVERSITY
05.2019
Skills
- Data Entry Accuracy
- Tax Preparation
- Customer Service
- Reception Management
- Administrative Support
- File Management
- Time management
- Attention to detail
Skills
- Meeting Scheduling
Timeline
FRONT DESK RECEPTIONIST
CROWN ACCOUNTING SERVICES INC.
05.2022 - Current
INVENTORY RECIEVER
INGRAM MICRO
07.2021 - 02.2022
CONCIERGE
AIR CANADA CARGO (LOGIXX SECURITY)
05.2021 - 03.2022
FRONT DESK RECEPCIONIST
GURU NANAK HOSPITAL
10.2018 - 12.2019
INTERNATIONAL BUSINESS MANAGEMENT -
CAMBRIAN AT HANSON
HUMAN RESOURCES MANAGEMENT -
ST. LAWRENCE COLLEGE
BACHELOR OF COMMERCE - Accounting And Finance
PUNJABI UNIVERSITY
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