Aditya Gurjar
Overview
1
1
year of professional experience
Work History
Sales Associate
Tip Top Tailors
09.2023 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Sales Support Administrator
VM Traders
- Prepared regular reports on sales performance metrics, identifying areas for improvement and growth opportunities.
- Maintain day-to day banking such as deposit money ,cheque, and draft
- Experienced with dealing out, counting, and receiving of cash.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Education
Bachelor's - Business Administration, Finance
Sardar PatelUniversity
Anand, Gujarat2021
Skills
- Quick efficient learner
- Comfortable working along people of different cultures and background
- proficient in software such as microsoft office suite including word document,Excel, and Power point
- strong communications skills and provide exceptional customer service
- Active listener and proactive problem solver
- Able to resolve with diversity culture people
- Skilled in delivering exceptional customer service through strong communication, empathy, and problem-solving abilities
Languages
English
Hindi
Gujarati
Additional Information
- AWARDS , First position in Advertisement Making Competition, 2019 - Participant in BBIC (Best Business Ideas Competition)
- Participant in Green Business Competition Best performer's award in prayog (corporate event)
Reference
Available upon request
Timeline
Sales Associate
Tip Top Tailors
09.2023 - Current
Sales Support Administrator
VM Traders
Bachelor's - Business Administration, Finance
Sardar PatelUniversity