Gurman Bhatia
Guelph
Summary
Results-driven banking professional with experience in retail banking, insurance, and client advisory, including prior experience as a Branch Compliance Officer (BCO) with a strong focus on regulatory adherence and risk management. Proven ability to assess client financial needs and recommend tailored lending and credit solutions, including personal lending and borrowing strategies. Recognized as a top performer within the district and recipient of the "Best of the Best" award in 2024 for consistently exceeding performance targets and driving business growth. Skilled in credit analysis, client relationship management, and delivering compliant, client-focused solutions in fast-paced financial environments.
Overview
7
7
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Senior Financial Advisor
Scotiabank
Guelph
02.2025 - 03.2026
- Deliver white-glove service to professional clients with fast, accurate advice.
- Grew book of business and brought in OFI funds.
- Worked with clients to grow their wealth and manage portfolio effectively.
- Lead borrowing and credit assessments with strong financial judgment.
- Manage full-cycle lending: mortgages, LOCs, credit cards, and unsecured lending.
- Strengthen multi-product relationships through proactive Wealth referrals.
- Maintain elite compliance execution (KYC/AML/MFDA/SS).
Financial Advisor
Scotiabank
12.2022 - 02.2025
- Top performer in lending, MF sales, and investments.
- Led high-impact borrowing discussions including refinancing and credit restructuring.
- Expanded and retained a growing portfolio through consistent outreach.
- Served as Branch Compliance Officer ensuring flawless documentation.
- Winner of Best of Best 2024 recognition trip.
Insurance Advisor
TD Insurance
01.2021 - 01.2022
- Managed high-volume inbound sales and service inquiries, delivering professional support across personal home and auto insurance products
- Conducted annual reviews to ensure policy compliance and relevance.
- Conducted comprehensive needs assessments to recommend tailored coverage solutions aligned with clients’ risk profiles and financial goals
- Educated clients on policy features, coverage options, exclusions, and the importance of adequate protection to support informed decision-making
- Consistently exceeded sales and performance targets, achieving top-tier KPI rankings within the team
- Maintained exceptional client satisfaction scores by providing accurate, compliant, and client-focused advice while adhering to regulatory and underwriting guidelines
Customer Service & Technical Support
Tim Hortons Concentrix Pizza Pizza
01.2019 - 01.2021
- Built strong communication, service, and multitasking foundations.
Education
Computer Systems Technician -
Mohawk College
Skills
- Proven track record of sales success, business development, and effective relationship management in a team environment
- Ability to work independently to problem solve, resolve complex/ambiguous issues and sensitive situations
- Proven ability to build trust and maintain long-term client relationship
- Experience with emerging resources, communications and technology (ie, online data resources, web based meetings, social media, digital banking, and mobile applications)
Certification
- IFIC License, 01/01/22
- OTL License, 01/01/21
Timeline
Senior Financial Advisor
Scotiabank
02.2025 - 03.2026
Financial Advisor
Scotiabank
12.2022 - 02.2025
Insurance Advisor
TD Insurance
01.2021 - 01.2022
Customer Service & Technical Support
Tim Hortons Concentrix Pizza Pizza
01.2019 - 01.2021
Computer Systems Technician -
Mohawk College