Gurm Dhillon
Calgary
Summary
I am a determined and self-starting individual, seeking to apply for a Sales position within your dealership. I believe that my 10+ years of customer service and broad work experience will allow me to effectively fulfill the criteria of an ideal employee and sales member, while progressing my future development within this strong company.
Overview
8
8
years of professional experience
Work History
Financial Advisor
World Financial Group, Inc.
04.2023 - 02.2025
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Worked with clients to support understanding of rationale and details of financial strategies.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
Realtor
EXp Realty, LLC
03.2022 - 06.2023
- Advised and informed prospective clients on current market activities and conditions
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Wrote contracts to outline sales and purchases of properties.
Expeditor
Cactus Club Cafe
02.2020 - 02.2022
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Addressed supply problems and developed creative solutions to prevent delays.
- Trained new expeditors and food runners according to company policies and standards.
- Devised and implemented efficient processes for production tracking and inventory control.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Supervisor
Image Drycleaners
06.2017 - 09.2019
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Used POS system to collect payments from customers, providing invoice for proof of transaction.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Sorted and counted articles removed from dryers to fold, wrap or hang items.
- Promoted superior experience by addressing customer concerns and resolving problems swiftly.
Education
HLLQP - Financial Advisory & Wealth Management
Oliver's
01.2023
License - Residential Real Estate
RECA
01.2021
Automotive Business Management -
SAIT Polytechnic
01.2020
Skills
- Strong learning and Leadership qualities
- Customer focused
- Builds culture of high-quality service
- Ability to speak multiple languages
- Competitive and performance-based
Volunteer History
Volunteer Cook at The Mustard Seed & Drop-in Centre. Prepared food in a friendly and welcoming environment, for those less fortunate. Worked together with individuals within the community to create a meal plan that would provide the most nutrition.
Languages
English
Native or Bilingual
Punjabi
Full Professional
Spanish
Limited Working
Timeline
Financial Advisor
World Financial Group, Inc.
04.2023 - 02.2025
Realtor
EXp Realty, LLC
03.2022 - 06.2023
Expeditor
Cactus Club Cafe
02.2020 - 02.2022
Supervisor
Image Drycleaners
06.2017 - 09.2019
HLLQP - Financial Advisory & Wealth Management
Oliver's
License - Residential Real Estate
RECA
Automotive Business Management -
SAIT Polytechnic
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