Gurloveleen Sandhu
Fresno,CA
Summary
Organized Clinical Coordinator with excellent scheduling, coordination and documentation talents as part of clinical teams. Skilled at admitting patients, managing patient services, providing thorough reports and ensuring patient satisfaction. Detail and patient-oriented with proficiency in handling emergency situations.
Overview
9
9
years of professional experience
Work History
Clinical Coordinator
DaVita
4314 E Jensen Ave
02.2023 - Current
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
- Developed strong relationships with community partners to enhance support services available for patients beyond the clinical setting.
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
- Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Implemented new policies and educated staff on changes.
- Optimized resource allocation by regularly monitoring clinic operations and adjusting staffing levels as needed.
- Coordinated continuing education opportunities for staff members to stay current on industry advancements and best practices.
- Devised and implemented clinical protocols to ensure high-quality patient care.
- Streamlined processes for increased efficiency in patient care delivery, reducing wait times and improving overall satisfaction.
- Championed a patient-centered approach by actively involving patients and their families in the care planning process.
- Managed complex patient cases, collaborating with multidisciplinary teams to develop personalized treatment plans.
- Upheld quality assurance procedures to maintain patient safety and satisfaction.
Clinical Coordinator
DaVita
Fresno Acutes 4230 W Swift Ave Ste 101
07.2020 - 02.2023
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
- Developed strong relationships with community partners to enhance support services available for patients beyond the clinical setting.
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
- Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Implemented new policies and educated staff on changes.
- Assessed clinical policies and procedures for compliance with changing regulations.
RN
DaVita
Fresno Acutes 4230 W Swift Ave Ste 101
03.2017 - 07.2020
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Provided emotional support to patients and their families.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
CCHT
DaVita
560 E Herndon Ave
03.2016 - 03.2017
- Performed accurate water quality testing, ensuring optimal conditions for safe and effective dialysis treatments.
- Assisted with dialysis technician orientation and training to promote high standard of patient care.
- Provided comprehensive pre-and post-treatment assessments, identifying any potential complications and addressing them promptly.
- Improved patient care by providing timely and accurate hemodialysis treatments.
- Completed dialysis machine and equipment setup prior to patient treatment and performed safety tests to verify readiness.
Cashier
MGA Liquor Store
5660 E Kings Canyon
01.2015 - 03.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Science - Nursing Midwifery
Maha Shiv Shakti School of Nursing
Patti Distt Tarn Taran Punjab India07.2010
High School Diploma -
Moti Ram Arya Senior Secondary School
Sector 27 Chandigarh UT India03.2006
Skills
- Clinical Leadership
- Clinical Documentation
- Developing training programs
- Patient confidentiality
- Patient services management
- Infection Control
- Clinical Supervision
- Medical Records Management
- Patient relationship management
- Multidisciplinary team collaboration
- Patient Education
- Direct Patient Care
- CPR/AED
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Clinical Coordinator
DaVita
02.2023 - Current
Clinical Coordinator
DaVita
07.2020 - 02.2023
RN
DaVita
03.2017 - 07.2020
CCHT
DaVita
03.2016 - 03.2017
Cashier
MGA Liquor Store
01.2015 - 03.2016
Associate of Science - Nursing Midwifery
Maha Shiv Shakti School of Nursing
High School Diploma -
Moti Ram Arya Senior Secondary School