Gurlinkour Balwindersingh
Calgary,AB
Summary
Disciplined security professional experienced in enforcing safety protocols, protecting property and monitoring suspicious activity. Possesses excellent communication and customer service skills.
Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Dedicated to providing safe and secure environments for clients and employees. Skilled in conducting searches, responding to emergencies, and enforcing security protocols. Proven ability to interact effectively with inmates, staff, and visitors while maintaining a professional attitude. Reliable worker with excellent communication, time management, and computer skills.
A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Results-driven Overnight Stocker motivated to support sales and customer service areas by keep merchandise well-stocked and attractively arranged for purchase.
Overview
1
1
Certification
Work History
CUSTOMER SERVICE
Indian Sweet Master
- Partnered with team members to efficiently serve food and beverage
- Resolve guest opportunities politely with courtesy and efficiency
- Maintain company procedures and controls for product quality and restaurant maintenance
- Maintains a solid knowledge of product and services available in unit
- Performed opening and/or closing procedures properly on all shifts as assigned
- Greeted customers, assisted with questions, and made recommendations concerning daily specials, drinks and desserts to guide patrons toward more profitable items.
WAREHOUSE ASSOCIATE
Give and go
- Dealt with picking, packing and sorting fresh bakery products into bags and boxes in fast-paced environment
- Used RF scanners for scanning packed goods
- Worked in production/packaging area to make and stack boxes onto pallets
- Inspected filled packages to ensure product is packaged according to specifications
- Worked closely with production team members to ensure product quality
- Ensured all Food Safety and Health & Safety policies and procedures are followed
- Lifted the boxes up to 25-30 lbs on regular basis.
SALES REPRESENTATIVE
Kite agency
- Assisting customers as they shop for new products or services
- Making product suggestions according to the wants and needs of customers
- Locating prospective customers, generating them into leads, and eventually converting them to customers
- Meeting or exceeding weekly, monthly, and quarterly sales quotas
- Using strong research skills and deep product or industry knowledge to answer any questions about the product
- Preparing and submitting weekly sales or inventory reports to management
- Keeping contact lists and following up with current customers to continue building relationships.
SECURITY GUARD
Vista Security
- Extensive experience in gatehouse security management
- Communicated with the drivers for the load information
- High expertise in gatehouse security and safety procedures and policies
- Experienced in checking load paperwork and entering the data accordingly
- Sound ability to carry out cleaning and general maintenance of gatehouse and surrounding area
- Good customer service skills
- Excellent interpersonal and communication skills
- Performed regular site patrols for yard checks to monitor trailers' activities and contacted the dispatcher regarding false activities with the trailer.
SECURITY GUARD
Vista Security
- Controlled personnel access by monitoring identification of individuals entering restricted areas
- Protected property and staff by maintaining safe and secure environment
- Patrolled assigned posts by vehicle or foot to maintain visibility and observe unusual activity
- Monitored entry-exit activity, allowing only authorized personnel to enter facility
- Enforced parking regulations by monitoring traffic on-premises and reporting unauthorized vehicles.
SECURITY GUARD
Vista Security
- Checking trailers' load information for the inbound trailers
- Updating seal for every load and providing shipping documents for the load
- Maintaining log sheet and writing reports at the end of the day for damage or broken trailers
- Writing a brief incident report whenever required
- Providing all information to the loss prevention supervisor at the end of the shift
- Receiving calls from the control room and answering them on behalf of the loads received or shipped
- Also trained at fire watch, Double door and shipping door
- Additionally, covered the control room position.
Warehouse Associate
Fedex Ground
08.2023 - 12.2023
- Picking orders using pallet jack.
- • Receiving shipments and scanning goods with scanner.
- • Sort packages and stack them on pallets.• Loading and unloading packages from trailers.• Lifting packages up to 40-50 lbs.• Walking and standing for 8-10 hours per day.
Education
COMPUTER SYSTEM TECHNICIAN- NETWORKING IN IT -
St Clair College
Skills
SKILLS Excellent team player with strong communication and interpersonal skills Multilingual (Currently learning French) Quick learner with the ability to adapt to new environments and tasks Strong organizational and time management skills Proficient in operating material handling equipment and POS systems
Certification
- Valid Alberta Security License
- CPR and First Aid certificate
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Marathi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Warehouse Associate
Fedex Ground
08.2023 - 12.2023
CUSTOMER SERVICE
Indian Sweet Master
WAREHOUSE ASSOCIATE
Give and go
SALES REPRESENTATIVE
Kite agency
SECURITY GUARD
Vista Security
SECURITY GUARD
Vista Security
SECURITY GUARD
Vista Security
COMPUTER SYSTEM TECHNICIAN- NETWORKING IN IT -
St Clair College