Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Gurlin Kaur

Vernon,BC

Summary

Proven team player and skilled communicator, adept at complaint resolution and maintaining efficient work stations. At Sparkling Hill Resort & Spa, led initiatives that enhanced team productivity and customer satisfaction. Demonstrates continuous development and a knack for equipment maintenance, contributing significantly to workplace harmony and operational success.

Overview

3
3
years of professional experience

Work History

Pastry Team Member

Sparkling Hill Resort & Spa
09.2024 - Current
  • Led employee relations through effective communication, coaching, training, and development.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Contributed to team success by completing jobs quickly and accurately.

Customer Service Representative

Walmart
03.2022 - 04.2024
  • Responded to customer requests for products, services, and company information.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.

Education

Associate of Science - Mathematics

Columbia College
Vancouver, None
12-2023

Skills

  • Complaint resolution
  • Materials staging
  • Continuous development
  • Cleaning
  • Equipment maintenance
  • Organizing work stations
  • Verbal and written communication

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Interests

Interested in helping customers and fulfilling their needs

Timeline

Pastry Team Member

Sparkling Hill Resort & Spa
09.2024 - Current

Customer Service Representative

Walmart
03.2022 - 04.2024

Associate of Science - Mathematics

Columbia College

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Gurlin Kaur