Gurleen Singh Padda

• Coordinated with internal Project Managers to gain a comprehensive understanding of project plans, timelines, and team assignments. Effectively managed workflows to ensure adherence to project schedules.
• Developed and utilized trackers to monitor project progress within the qualitative research platform.
• Communicated deliverables and expectations to research participants via welcome messages, in-app reminders, live chat, and emails.
• Provided regular updates on platform progress to key stakeholders, including recruiters, project managers, and team members involved in the project.
• Adjusted management plans as needed to align with evolving project objectives and requirements.
• Ensured participant compliance and updated relevant stakeholders on compliance statuses throughout the studies.
• Oversaw timely incentive payments to compliant participants at the conclusion of each project.
• Delivered technical support for live and ad-hoc sessions, ensuring smooth delivery, quality assurance, and participant training on platform navigation.
• Managed the Incentive Payments department, overseeing monthly incentive deliverables for participants across various studies.
• Liaised with various teams to understand and relay monthly incentive requirements to the finance department, ensuring adequate funds availability.
• Created financial reports and forecasts for the finance and accounting teams, detailing monthly expenses and assisting in budget preparation for incentives.
• Coordinated with vendors and leadership to manage funds allocation for projects, ensuring availability ahead of payout deadlines.
• Improved payout methods and handled incentive-related queries from both internal and external parties.
• Engaged with vendors to identify optimal incentive methods and maintained communication to enhance participant experiences.
• Addressed incentive-related queries from internal teams (teammates, research participants, stakeholders) and external parties (clients, recruitment vendors) to ensure a seamless payout process.

Business Activities – Ship Management Company.

Navi Mumbai, June 2012 to September 2013, resumed (following Post-Grad leave on company expenses) from October 2014 till date,.

• Managed the end-to-end procurement process, ensuring timely acquisition of materials and services. Coordinated with cross-functional teams to align procurement activities with project timelines and objectives.
• Played a key role in the establishment of two sister companies in Singapore and UAE, contributing significantly to project planning, execution, and legal compliance.
• Identified and evaluated vendors, negotiated contracts, and resolved disputes to maintain smooth project operations. Implemented policies for record-keeping and vendor management to enhance efficiency.
• Developed and managed purchasing contracts, ensuring cost-effective procurement and compliance with company standards. Conducted market research to determine pricing and procurement strategies.
• Participated in the inception of Hermes Institute Pvt. Ltd., focusing on project marketing, advertising, and partnership development with marine training institutes.
• Monitored and managed inventory levels to meet project demands. Developed cost reduction and waste elimination policies to optimize resource use.
• Engaged in interim, quarterly, and RPSL audits, ensuring compliance with industry standards and regulations.
• Led department meetings, recruited and trained staff, and established annual purchasing plans. Improved team performance and reduced purchasing cycle times through effective management.
• Successfully executed events and trade shows, and sourced new vendors to support project needs and company growth.
• Managed accounts and banking, supported audits, and handled funds for project needs