Gurleen Shergill
Calgary,Canada
Summary
Efficient Human Resources Assistant performs variety of clerical and technical support services for HR department. Supports pre-employment, staffing and on-boarding processes and troubleshoots issues to meet company needs. Exhibits high level of discretion to handle sensitive and confidential information. Motivated Shift supervisor with more than 2 years of experience preparing delicious meals for customers. Polished in following proper food handling methods and maintaining correct temperature of food products. Creative and artistic professional committed to strengthening kitchen team with better collaboration, recipes and cooking techniques.
Overview
5
5
years of professional experience
Work History
Manager
Wing'n It
01.2023 - Current
- Analyzed performance metrics to identify areas for process improvement and cost reduction.
- Managed vendor relationships, negotiating contracts to optimize resource allocation and service levels.
- Conducted regular team assessments, providing feedback to foster professional growth and accountability.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Facilitated training sessions for staff, promoting skill development and knowledge sharing.
Line Cook
Cactus Club
01.2023 - 10.2024
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked kitchen supplies as needed.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Inspected equipment for cleanliness prior to use every shift.
Line Cook
Shark Club
05.2022 - 10.2022
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Stocked and restocked kitchen supplies as needed.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Performed basic knife skills such as dicing onions or slicing meats.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Tracked inventory levels of all products used in the kitchen on a daily basis.
Food Service Supervisor
Wing n It
10.2020 - 06.2022
- Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant.
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Scheduled staff shifts, monitored attendance, and managed payroll records.
- Developed menus that met nutritional requirements while staying within budget guidelines.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Reviewed customer feedback forms to identify areas needing improvement in quality or customer service.
- Conducted weekly training sessions with staff members on food safety practices and standards.
- Coordinated special events such as banquets or catering requests according to customer specifications.
HR Assistant
Sure Job Employment Agency
05.2020 - 09.2020
- Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.
- Organized and maintained personnel records including new hire paperwork and changes to employment status.
- Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
- Processed payroll data including hours worked, overtime approval, vacation time tracking, garnishments and deductions.
- Managed employee onboarding program for new hires ensuring completion of all required documents.
- Coordinated with department heads to ensure compliance with corporate policies and procedures.
- Conducted exit interviews to identify reasons for employee termination or resignation.
- Ensured that employees received proper training on safety regulations and other relevant information necessary for their job duties.
- Provided advice on HR related topics such as compensation levels, performance reviews and disciplinary actions.
Education
General Business
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON05.2020
Bachelor of Science - Science
Government Rajendra College
Bathinda, Punjab05.2017
Skills
- Customer service
- Time management
- Decision-making
- Team leadership
- Task delegation
- Customer relationship management (CRM)
- Work prioritization
- Effective communication
LANGUAGES
English: Full Professional
Hindi: Native/ Bilingual
Punjabi: Native/ Bilingual
Timeline
Manager
Wing'n It
01.2023 - Current
Line Cook
Cactus Club
01.2023 - 10.2024
Line Cook
Shark Club
05.2022 - 10.2022
Food Service Supervisor
Wing n It
10.2020 - 06.2022
HR Assistant
Sure Job Employment Agency
05.2020 - 09.2020
Bachelor of Science - Science
Government Rajendra College
General Business
Sheridan College Institute of Technology And Advanced Learning
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