Gurleen Kaur Randhawa
Prince George,BC
Summary
Dedicated and customer-focused Retail Sales Associate with a strong commitment to delivering a highly satisfied customer experience through engagement, interaction, and adherence to customer service principles. Skilled in processing transactions accurately, promoting loyalty programs, and maintaining a clean and organized store environment. Experienced in merchandising, store recovery, and loss prevention while ensuring compliance with company policies and safety procedures. Possesses excellent communication, organizational, and multitasking abilities, with the flexibility to adapt to changing business needs. Works effectively with peers and supervisors, demonstrating integrity, professionalism, and a positive attitude in a fast-paced retail setting.
Overview
2
2
years of professional experience
Work History
Cashier
Compass Group, CN Centre
10.2024 - 01.2025
- Delivered a highly satisfied customer experience by engaging and interacting with all customers.
- Embodied customer experience principles and philosophy.
- Maintained a clean and organized store environment.
- Adhered to all operational, merchandise, and loss prevention standards.
- Cross-trained to work in multiple areas of the store to support business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Salesperson
Brand Factory
04.2023 - 06.2024
- Possessed excellent customer service skills.
- Worked a flexible schedule to support business needs.
- Demonstrated strong communication and organizational skills with attention to detail.
- Effectively multi-tasked in a fast-paced environment.
- Responded appropriately to changes in direction or unexpected situations.
- Lifted heavy objects with or without reasonable accommodation.
- Worked effectively with peers and supervisors.
- Gained retail customer experience.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
Education
Social Service Worker
College of The New Caledonia
Prince George, None09-2027
High School Diploma -
Nosegay Public School
Sri Ganganagar, India04-2023
Skills
- Excellent customer service skills
- Flexible schedule
- Strong communication skills
- Strong organizational skills
- Attention to detail
- Multi-tasking
- Adapting to changes
- Lifting heavy objects
- Teamwork with peers and supervisors
- Retail customer experience
- Engaging with customers
- Positive store culture
- Honesty and integrity
- Processing purchases/returns
- Counting change accurately
- Promoting credit and loyalty programs
- Merchandising philosophy
- Store recovery
Languages
Punjabi
Native or Bilingual
Hindi
Full Professional
English
Full Professional
Timeline
Cashier
Compass Group, CN Centre
10.2024 - 01.2025
Salesperson
Brand Factory
04.2023 - 06.2024
Social Service Worker
College of The New Caledonia
High School Diploma -
Nosegay Public School
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