GURLEEN KAUR MANN

• Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
• Communicated with customers via phone and email to confirm deliveries and respond to inquiries.

• Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
• Worked with other associates to support cashiers and management needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Removed trash, swept, and mopped floors for professional appearance.

• Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct staff members.
• Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
• Supported individuals with legal, physical, or mental health concerns in dealing with routine needs and complex problems.
• Created business correspondence to foster clear and precise communication with external parties.

• Prepared legal documents, including summonses, complaints

and subpoenas.

• Proofread legal notices and other case document.

• Served as liaison with technical support staff for office

equipment.

• Developed cases by interviewing prospective clients and

reviewing information.

• Prepared status reports and kept clients informed of case

progress.

• Oversaw billing and other accounting functions.

• Gathered case evidence and documentation by preparing files

and inputting information from records, statements and other

documentation.

• Filed records and logs incoming mail.

• Coordinated office activities and operations to secure

efficiency and compliance to company policies.

• Supported bookkeeping and budgeting services.

• Aided correspondence for the office, such as emails,letters,

packages, and phone calls.

• Updated office records and databases that contain personnel,

financial, and office data.

• Ensured availability to help colleagues and employees where

necessary.

• Manage Phone calls, law suits Booking records, and databases that

contain personnel, financial, and office data.

• Having a great expirence to sort out the things,files in proper way in proprer spots.