GURLEEN KAUR BANGA
Vancouver,BC
Summary
Dedicated MBA professional looking for full time work opportunities having decent experience in roles such as client services, front office operations and customer handling, recruitment and administration. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Supervisor- Customer Service /Front End Ambassador
Shopper Drug Mark
08.2023 - Current
- Processed customer transactions quickly and accurately using the point-of-sale system
- Handled cash, credit, and debit card payments and provided accurate change to customers
- Assisted customers in locating products, answered inquiries, and offered information about promotions
- Maintained well organized checkout area, ensuring a pleasant shopping experience
- Collaborated with team members to efficiently manage high-volume periods and minimize wait times.
Assistant Teacher
St Mary’s High school & Junior College
08.2021 - 02.2023
- Developed and implemented lesson plans that adhered to curriculum guidelines and enhanced students understanding of concepts
- Conducted assessments and provided constructive feedback to support student improvement and academic success
- Maintained accurate records of student progress and communicated regularly with parents and guardians
- Collaborated with colleagues to develop and refine curriculum and instructional practices.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported student physical, mental, and social development using classroom games and activities.
Administrative Officer
Taksh Design Studio
08.2015 - 09.2017
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Handling customer services by responding to customer queries on emails and phone calls and regularly schedule meetings.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
Education
MBA -
University Canada West
Vancouver, BC07.2024
Bachelors in Education -
University of Mumbai
Mumbai, India06.2019
Bachelor in Management Studies - Management
University of Mumbai
Mumbai, India06.2015
Skills
- Project Management
- Team Player
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
- Complex Problem-Solving
- Operations Management
- Process Improvement
- Communication & Interpersonal Skills
- Processes and procedures
Timeline
Supervisor- Customer Service /Front End Ambassador
Shopper Drug Mark
08.2023 - Current
Assistant Teacher
St Mary’s High school & Junior College
08.2021 - 02.2023
Administrative Officer
Taksh Design Studio
08.2015 - 09.2017
MBA -
University Canada West
Bachelors in Education -
University of Mumbai
Bachelor in Management Studies - Management
University of Mumbai
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