Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

GURLEEN SINGH

Saskatoon,SK

Summary

Hardworking culinary professional bringing proven experience in high-volume dining restaurants. Manages multiple covers while motivating and supervising cooking teams. Innovative and resourceful team player with expertise in creative menu development. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Restaurant Supervisor

Tim Hortons
03.2023 - Current
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Streamlined operations for increased efficiency by implementing staff training programs.
  • Reduced employee turnover by fostering a positive work culture and addressing staff concerns promptly.
  • Evaluated employee performance, providing feedback and coaching to improve service quality.
  • Increased revenue by promoting restaurant through social media and local events.
  • Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.

Office Administrative Assistant

P&R IMMIGRATION CORP CANADA INC.
09.2021 - 01.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
  • Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.

Education

DIPLOMA IN BIOTECHNOLOGY -

Mohawk College of Applied Arts And Technology
Hamilton, ON
05.2021

Skills

  • Quality Assurance
  • Good Microsoft Skills
  • Ability to work independently and as part of a team
  • Capable to perform repetitive tasks correctly in a fast-paced environment
  • Having strong work ethic
  • Willing to take on varied tasks as required

Languages

English
Full Professional

Timeline

Restaurant Supervisor

Tim Hortons
03.2023 - Current

Office Administrative Assistant

P&R IMMIGRATION CORP CANADA INC.
09.2021 - 01.2023

DIPLOMA IN BIOTECHNOLOGY -

Mohawk College of Applied Arts And Technology

Similar Profiles

CREATE PROFILE
GURLEEN SINGH