Gurleen Momi
Fredericton,NB
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
Work History
BDC Sales Representative
Rallye Motors Inc
Moncton, NB
03.2024 - 11.2024
- Excellent communication skills, both verbal and written.
- Fostered collaborative environment, sharing best practices among sales team.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Assistant Manager
Kojax Souflaki
Montreal, QC
11.2023 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Front Desk Agent
Le Lux
Montreal, QC
01.2023 - 11.2023
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Education
Diploma - Business Administration And Commerce
College Canada
Montreal, QC08.2022
Skills
- Customer relationship building
- Team leadership
- Money handling
- Social media content
- Video production
Languages
English
Native or Bilingual
Timeline
BDC Sales Representative
Rallye Motors Inc
03.2024 - 11.2024
Assistant Manager
Kojax Souflaki
11.2023 - 01.2024
Front Desk Agent
Le Lux
01.2023 - 11.2023
Diploma - Business Administration And Commerce
College Canada