GURLEEN LUDHER
Kelowna,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Mainland Sleep Diagnostics Ltd
08.2022 - 12.2023
- Demonstrate Level 3 Sleep Studies, 24 HR ABPM testing, experience with Jane
- Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
- Address and resolve patient concerns pertaining to their CPAP machine usage, service CPAP machines
- Interview patients in order to complete forms, documents and case histories
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
Team Leader
The Body Shop
04.2022 - 01.2023
- Reconciling tills and the safe before and after opening and closing
- Tallying up sales totals at the end of the day by every cashier
- Submitting reports on incoming and outgoing cash, debit, and credit transactions
- Managing cash purchases, customer complaints and orders on the floor, shipments, inventory, store orders.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Office Assistant
Alliance Immigration & Education Consulting Inc.
11.2021 - 03.2022
- Booking appointments and directing clients to accurate immigration information
- Preparing immigration applications including CICC forms, assessing and completing legal documents of support for Super Visa, Visitor Visa, Spousal cases, Work Permits
- Preparing affidavits, retainer agreements and other documents of support.
- Streamlined communication between departments for better collaboration and increased productivity.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Patient Coordinator
PT Health
09.2020 - 05.2021
- Plan and organize administrative operations
- Prepare reports for management team and maintain records
- Assist in preparing financial statements and billings
- Invoicing ICBC for provided services
- Assist in the training of new Patient Coordinators, sharing best practices and ensuring consistent quality of service across the team.
Education
Diploma in General Studies And A Certificate in Criminology -
Kwantlen Polytechnic University
01.2022
Skills
- Office Administration
- Time Management
- Problem-solving
- Microsoft Office
- Physician Assistance
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
punk
Native or Bilingual
Certification
Emergency First Aid & CPR/AED Level C
Values
- Integrity
- Excellence
- Team Player
- Bold
Volunteer Experience
- Community Safety Volunteer, Surrey Crime Prevention Society, 07/01/20, Ongoing, Track and report any criminal incidents in various neighborhoods, Mentoring at-risk youth and students, Assisting the RCMP with the existing shortcomings of people in the community, Performing essential training and assisting during special events with the Surrey Fire Department and Surrey Police Service
- Community Volunteer, Surrey Christmas Bureau, 12/01/19, 02/01/20, Responsible for managing the day-to-day operations, as well as setting customer service standards, and launching initiatives to successfully provide to the requirements of incoming families, Ensured that customer enquiries were resolved at first point of contact, Prepared daily paperwork, Dealing with 60-70 families per day, Stocking and managing the inventory, Participation in team meetings to discuss the daily and monthly production goals
- Team Leader, New Democratic Party, 08/01/20, 10/01/20, Managing different teams throughout different polling stations to assist voters, Overseeing and implementing fundraising operations, Allocating the field directors to different locations to help make direct voter contact, Overseeing the polling at respective polling stations, Preparing for the election campaign by running calls
References
References available upon request
Timeline
Medical Office Assistant
Mainland Sleep Diagnostics Ltd
08.2022 - 12.2023
Team Leader
The Body Shop
04.2022 - 01.2023
Office Assistant
Alliance Immigration & Education Consulting Inc.
11.2021 - 03.2022
Patient Coordinator
PT Health
09.2020 - 05.2021
Diploma in General Studies And A Certificate in Criminology -
Kwantlen Polytechnic University
Emergency First Aid & CPR/AED Level C
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