GURLEEN KAUR CHAHAL
Calgary,AB
Summary
Dynamic security professional with proven leadership at XA and Gardaworld Security, excelling in surveillance monitoring and conflict resolution. Recognized for enhancing safety protocols and fostering a secure environment. Adept in emergency management and report writing, ensuring swift responses to incidents while maintaining exceptional customer service standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Dispatcher
GardaWorld Security
07.2025 - Current
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Contact the police, fire, and ambulance in emergency situations to coordinate proper response.
- Provided superior customer service by addressing client concerns promptly and professionally, maintaining positive relationships with clients.
- Managed multiple phone lines simultaneously while prioritizing urgent calls for service from clients and officers in the field.
- Enhanced security response times by efficiently dispatching officers to incidents and alarms.
Static Security Supervisor
XA Security
05.2024 - 09.2024
- Conducted regular patrols of the facility to detect and deter security threats.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Recorded incident reports with detailed accounts of occurrences.
Security Officer
GardaWorld Security
02.2023 - 06.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
Commissionaires
02.2023 - 06.2024
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
GED -
Bow Valley College
Calgary, AB04-2024
Skills
- Effective team leadership
- Surveillance monitoring
- Conflict Resolution & De-escalation
- First Aid & CPR
- Report Writing & Data Entry
- Team Collaboration
- Emergency management
- Leadership & Mentorship
Languages
English
Full Professional
Certification
- Alberta Security License
- Driver's Class 7 license (Willing to obtain Class 5)
- Certification in First Aid & CPR
Timeline
Security Dispatcher
GardaWorld Security
07.2025 - Current
Static Security Supervisor
XA Security
05.2024 - 09.2024
Security Officer
GardaWorld Security
02.2023 - 06.2024
Security Officer
Commissionaires
02.2023 - 06.2024
GED -
Bow Valley College
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