Gurleen Kaur
Pitt Meadows,Canada
Summary
Driven professional with proven expertise in customer service and cash handling, honed at Seven Eleven Inc. Canada. Excelled in teamwork and collaboration, significantly enhancing store operations and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Seven Eleven Inc.
Pitt Meadows, Canada
10.2025 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management, and staff scheduling.
- Hired and trained new team members on store policies and customer service standards.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Monitored cash register operations, ensuring compliance with cash handling procedures and banking practices.
- Managed inventory levels and conducted regular stock assessments for efficient ordering.
- Conducted walk-throughs, directing team members to resolve issues affecting store appearance and professionalism.
- Identified areas of operational inefficiency and implemented solutions to streamline processes by creating PDCA.
- Created promotional displays to increase product visibility and engage customers.
- Addressed customer inquiries and resolved issues to maintain satisfaction levels.
Sales Associate
Seven Eleven Inc.
Pitt Meadows, BC
09.2023 - 09.2025
- Processed customer transactions efficiently using point-of-sale system to facilitate smooth checkout.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Restocked shelves timely to maintain optimal inventory levels and support sales.
- Ensured clean and organized store displays and shelves to enhance the shopping experience.
- Maintained cleanliness of store environment including floors, windows, displays.
- Received and displayed product shipments on store retail shelves upon delivery.
Cashier
Sabzi Mandi Super Market
Pitt Meadows, BC
04.2023 - 09.2023
- Greeted customers entering the store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked and tagged merchandise on store shelves to maintain organized displays.
Office Administrative Assistant
Texas Wollen Mills
Ludhiana, (Punjab)India
09.2019 - 10.2022
- Coordinated office communications and correspondence to ensure seamless information flow.
- Answered phones, directing callers and scheduling appointments to support office operations.
- Executed administrative duties, including photocopying, faxing, and mailing packages to maintain workflow.
- Organized and maintained filing systems, both paper and electronic.
- Processed incoming and outgoing mail, ensuring timely delivery of communications.
Education
Master of Business Administration - Business and Human Resource Management
University Canada West
Vancouver, BC, Canada06-2024
Master of Commerce - Business and Management
Guru Nanak Girls College
Ludhiana, Punjab, India05-2019
Skills
- Inventory management
- Customer relationship management
- Task prioritization
- Multitasking capacity
- Team leadership
- Conflict resolution
- Interpersonal communication
Timeline
Assistant Store Manager
Seven Eleven Inc.
10.2025 - Current
Sales Associate
Seven Eleven Inc.
09.2023 - 09.2025
Cashier
Sabzi Mandi Super Market
04.2023 - 09.2023
Office Administrative Assistant
Texas Wollen Mills
09.2019 - 10.2022
Master of Business Administration - Business and Human Resource Management
University Canada West
Master of Commerce - Business and Management
Guru Nanak Girls College