Summary
Overview
Work History
Education
Skills
Certificates
Timeline
Generic

Gurleen Kaur

Burlington,Canada

Summary

Compassionate and reliable Social Service Worker graduate with hands-on experience supporting individuals with developmental disabilities through placement at Community Living Burlington. Skilled in person-centered support, group facilitation, and building therapeutic relationships. CPR/ First Aid certified and eligible for registration with OCSWSSW.

Overview

6
6
years of professional experience

Work History

Virtual Support Worker (Placement)

Community Living Burlington
Burlington, Canada
01.2021 - 04.2021
  • Facilitated virtual activities including games, music, exercise, and conversation sessions
  • Supported adults with developmental disabilities in developing social and communication skills
  • Guided clients in discovering personal interests and strengths for individual growth
  • Built therapeutic report through one-on-one client interactions
  • Implemented person-centered strategies to support client needs
  • Partnered with team members to align support with individual goals

Care Giver

Private Home
Burlington, Ontario
01.2020 - 08.2020
  • Provided Part-time care for two children (ages 4 and 6) during remote learning period.
  • Assisted children with daily online classes through Google Classroom, including logging in, navigating assignments, and submitting completed work.
  • Maintained a safe, structured, and positive learning environment at home.
  • Organized creative and educational activities such as painting, drawing, and crafts to promote cognitive and motor skill development.
  • Planned and supervised outdoor activities, including walks and park visits, to encourage physical activity and social development.
  • Supported children's emotional needs using positive reinforcement strategies

Supervisor

Chorizo Fresh Mex
Milton, Ontario
05.2020 - 07.2024
  • Supervised daily operations, coordinating team schedules to optimize workflow
  • Check and ensure quality standards for food and service.
  • Created a safe and respectful environment for staff and customers.
  • Maintained records of sales and stock inventory to ensure accuracy.
  • Ordered inventories and supplies for meal preparation.

Supervisor

Subway
Waterdown, Canada
07.2024 - Current
  • Managed shift operations to uphold food safety, product preparation, cleanliness, and inventory control standards.
  • Trained new staff through mentorship and clear instruction to enhance team capability.
  • De-escalated conflicts and resolved concerns through calm communication to maintain a positive work environment.
  • Maintained accurate documentation and ensured operational compliance with established standards.

Education

Social Service Worker Program -

Sheridan College
Brampton, ON
04.2021

Skills

  • Case history record maintenance
  • Decision-making skills
  • Effective communication
  • Team collaboration
  • Proficient in Microsoft office
  • Active listening and conflict resolving
  • Multilingual: English, Hindi, Punjabi
  • Developmental support

Certificates

  • CPR &FIRST AID
  • Certificates in Mental Health Studies (Suicide, Violent Behaviour and Substance Abuse)
  • Certificate in Safeguarding Children and Vulnerable Adults

Timeline

Supervisor

Subway
07.2024 - Current

Virtual Support Worker (Placement)

Community Living Burlington
01.2021 - 04.2021

Supervisor

Chorizo Fresh Mex
05.2020 - 07.2024

Care Giver

Private Home
01.2020 - 08.2020

Social Service Worker Program -

Sheridan College
Gurleen Kaur