Gurleen Kaur
Saskatoon,SK
Summary
Experienced in customer service with a background in addressing customer inquiries related to store policies and procedures. Demonstrated ability to process returns and exchanges efficiently while ensuring compliance with established guidelines. Proficient in cash handling and point of sale operations, contributing to smooth transaction processes. Knowledgeable about product offerings, facilitating informed customer interactions and enhancing overall service quality.
Overview
4
4
years of professional experience
Work History
Cashier
Husky Esso gas station
Saskatoon, Saskatchewan
12.2024 - Current
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Greeted customers and answered any questions they had about the store's products and services.
Light Duty Cleaner
Huron lodge
Windsor , Ontario
12.2022 - 12.2024
- Responded quickly to emergency situations requiring immediate attention.
- Ensure compliance with health regulations regarding waste disposal.
- Sweep, mop and vacuum floors in all areas of the building.
Customer Service Representative
Walmart superstore
Mississauga, Ontario
10.2021 - 11.2022
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained a high level of professionalism when dealing with difficult customers.
- Developed positive relationships with customers through friendly interactions.
Education
Business Administration
Niagara College
Toronto, ON04-2022
Commerce
Sacred Heart Convent School
Punjab,India03-2020
Skills
- Cash handling
- Point of sale
- Customer service
- Product knowledge
Timeline
Cashier
Husky Esso gas station
12.2024 - Current
Light Duty Cleaner
Huron lodge
12.2022 - 12.2024
Customer Service Representative
Walmart superstore
10.2021 - 11.2022
Business Administration
Niagara College
Commerce
Sacred Heart Convent School