Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Awards
Timeline
Generic

Gurleen Kaur

Toronto,ON

Summary

Dynamic Operations Coordinator at Securiguard Services with expertise in logistics management and payroll administration. Proven track record in enhancing staffing efficiency and fostering interdepartmental communication. Adept at utilizing scheduling software and delivering exceptional customer service, ensuring seamless operations across multiple sites. Committed to operational excellence and team collaboration.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Coordinator

Securiguard Services
Toronto, ON
12.2024 - Current
  • Promoted internally and relocated to Toronto to support regional operations.
  • Manage to schedule logistics across multiple sites for Healthcare Portfolio to ensure adequate staffing coverage.
  • Perform payroll lockdown duties, ensuring accurate and timely compensation for personnel.
  • Provide comprehensive portfolio assistance, supporting operations management and client coordination.
  • Liaise between departments to maintain seamless operations and efficient communication.

NOSC OPERATOR

Securiguard Services
Burnaby, Canada
03.2022 - 12.2024
  • Proficient in using WinTeam, and Tracktik.
  • After-hours scheduling for sites over Canada - including but not limited to unionized sites
  • Managed email correspondence - scheduling changes, complaints, and communication within departments
  • Customer service for clients, employees, and the public
  • Reporting Health & Safety incidents
  • Conducted post-watch monitoring
  • Monitored CCTV footage
  • Responded to panic alarms
  • Assisted with mobile dispatches

SECURITY PROFESSIONAL

Securiguard Services
Vancouver, Canada
12.2021 - 03.2022
  • Maintained a professional demeanor in a high-end residential building primarily serving a senior population.
  • Demonstrated strong communication skills.
  • Collaborated with the building manager on maintenance tasks.
  • Conducted regular patrols and prepared incident reports (IRs).
  • Managed guest suite bookings.
  • Educated residents on strata by-laws and issued warnings for violations.

SHIFT SUPERVISOR

Paladin Security
Vancouver, Canada
12.2020 - 11.2021
  • Conducted audits and prepared incident reports (IRs).
  • Ensured compliance with client policies and procedures.
  • Worked under SSEM's guidance to implement best practices.
  • Trained employees on relevant protocols and standards.

WAREHOUSE ASSOCIATE

NRI Distributions
South Surrey, Canada
05.2020 - 12.2020
  • Scanned and processed ordered items efficiently
  • Operated carts for inventory movement
  • Executed packaging tasks with precision
  • Labeled packaged carts for outbound

STOWER

Amazon YVR4
Tsawwassen, Canada
11.2019 - 05.2020
  • Efficiently scanned and stowed items
  • Conducted packaging operations with accuracy
  • Managed receiving processes for incoming shipments
  • Utilized Vertical Reciprocating Conveyors (VRC)

Education

DIPLOMA - ACCOUNTING

Kwantlen Polytechnic University
Surrey
08.2021

HIGH SCHOOL DEGREE - Commerce

St. Peter's Academy
Patiala
03.2019

Associate of Arts - Audio Production

Harris Institute
Toronto, ON

Skills

  • Communication
  • Microsoft Dynamics
  • MS Word
  • MS PowerPoint
  • MS Excel
  • Detail-oriented
  • Outgoing
  • Interactive
  • Payroll administration
  • Customer service
  • Scheduling software
  • Logistics management
  • Operational reporting
  • Team collaboration
  • Time management
  • Effective communication
  • Employee training
  • Scheduling management

Certification

  • Valid Driver's License, Class 7, 10/10/28

References

  • Yusuf Naffar, Securiguard, yusuf@securiguard.com, +1(587)-986 1758
  • Eric McElrevy, Securiguard, eric.mcelrevy@securiguard.com, +1(604)316-3183

Languages

  • English
  • Punjabi
  • Hindi

Awards

  • Certificate of Merit, Scoring 96% in 12th grade from the Central Board of Secondary Education.
  • Certificate of Merit, Scoring 92% in 11th grade.
  • Perfect Attendance Award, Having zero absence leaves for 12th grade.

Timeline

Operations Coordinator

Securiguard Services
12.2024 - Current

NOSC OPERATOR

Securiguard Services
03.2022 - 12.2024

SECURITY PROFESSIONAL

Securiguard Services
12.2021 - 03.2022

SHIFT SUPERVISOR

Paladin Security
12.2020 - 11.2021

WAREHOUSE ASSOCIATE

NRI Distributions
05.2020 - 12.2020

STOWER

Amazon YVR4
11.2019 - 05.2020

DIPLOMA - ACCOUNTING

Kwantlen Polytechnic University

HIGH SCHOOL DEGREE - Commerce

St. Peter's Academy

Associate of Arts - Audio Production

Harris Institute

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