Gurleen Kaur
Oakville,ON
Summary
- Certified professional with hands on experience with Microsoft Office. Strong customer service, time management, communication skills, adaptable to changes and multitasking capability. Positive and enthusiastic attitude towards obstacles and ability to work under high pressure. Exceptional time management, strong leadership quality and interpersonal skills. Hands-on experience with Client Portals, equipment tracking and fleet management software.
- Cooperative team player who can work in a team as well as independently.
- Fluency in English, Punjabi, and Hindi.
Overview
2025
2025
years of professional experience
Work History
Daycare Worker
Home Business
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
Sales Associate
Boathouse
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Customer Service Cashier
Tim Hortons
01.2023 - 01.2025
- Prepare hot, cold beverages and food orders
- Maintains continual cleaning and sanitizing of surrounding work area
- Process payment transactions
- Count and balance float
- Assures quality, courteous customer service is provided to all customers
- Stock and merchandise counters, shelves, and coolers, also perform other job duties which is required at workplace
Receptionist
Styland unisex saloon
01.2021 - 12.2022
- Welcome walk-ins, answer questions about services and schedule appointments based on availability
- Book and confirm appointments via phone and email
- Inform clients about new services and discounts
- Update client records with contact and billing details, appointments and services offered
- Process transactions (cash, credit, and debit cards) and issue receipts
- Order business cards, brochures and stationery as needed
- Offer beverages and chat with clients who are in the waiting area
Education
Human Resources and Business Management -
Algoma University
Brampton, ON07.2024
Bachelor Of Science -
Government College
Ludhiana06.2021
Skills
- Drawer management
- Order coordination
- Up-selling techniques
- Payment processing
- Cash register operation
- Customer inquiries
Languages
English
Full Professional
Timeline
Customer Service Cashier
Tim Hortons
01.2023 - 01.2025
Receptionist
Styland unisex saloon
01.2021 - 12.2022
Human Resources and Business Management -
Algoma University
Bachelor Of Science -
Government College
Daycare Worker
Home Business
Sales Associate
Boathouse
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