Gurleen Kaur
Sydney,Canada
Summary
Highly efficient Customer Service Representative well established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization.
Overview
7
7
years of professional experience
Work History
Cage Cashier / Count Room Attendant
Casino Nova Scotia
Sydney
03.2023 - Current
- Performed opening and closing duties such as counting money drawers and verifying floats.
- Prepared bank deposits according to company policies and procedures.
- Performed main banker duties by preparing deposits and accepting cash orders, preparing slot wallets and tills and consolidating cage transactions.
- Assisted in counting large amounts of money accurately and efficiently using a machine counter.
Supervisor
Tim Hortons
Sydney
09.2021 - 03.2023
- Contributed to team success by completing jobs quickly and accurately.
- Pursued learning opportunities to advance knowledge and take on leadership positions.
- Created new strategies for improving customer service standards within the organization.
Team Member
Pizza Pizza
Toronto
04.2018 - 09.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Mentored newly hired employees on operating equipment and safety, and developed a training manual to use for reference.
- Conducted employee evaluations to provide feedback and set expectations for future job performance
Education
Bachelor of Hospitality and Tourism -
Cape Breton university
NS01.2024
Diploma - Business Administration
Centennial College
01.2018
Skills
- Persistent problem solver
- High-level accuracy
- Organization and prioritization
- Digital marketing
- Multilingual
- Strong attention to detail
- An inquisitive nature drives improvements
- Verbal and written communication
- Adaptability
- Microsoft Suite
- Ability to grasp concepts quickly
- Team leadership
- Technologically Proficient
- Financial control administration
Availability
Full Time
References
Upon Request
Timeline
Cage Cashier / Count Room Attendant
Casino Nova Scotia
03.2023 - Current
Supervisor
Tim Hortons
09.2021 - 03.2023
Team Member
Pizza Pizza
04.2018 - 09.2019
Bachelor of Hospitality and Tourism -
Cape Breton university
Diploma - Business Administration
Centennial College
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