Summary
Work History
Education
Skills
Languages
Hobbies and Interests
Personal Information
Timeline
background-images

Gurleen Kaur

Lethbridge,AB

Summary

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Work History

Server

Smitty's Family Restaurant,west Lethbridge
10.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Checked guests' identification before serving alcoholic beverages.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Education

Undergraduate Diploma in Finance - Finance

University of L,ethbridge
Lethbridge, AB
09-2024

Skills

  • Team Building
  • Communication Skills
  • Adaptive Problem Solving
  • Attention to detail
  • Guest engagement
  • Exceptional customer service
  • Strong work ethic
  • Hospitality service expertise
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Food running

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Hobbies and Interests

  • Reading Books
  • Cooking/Baking
  • Traveling
  • Driving

Personal Information

  • Date of Birth: 09 Oct,2004
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Single

Timeline

Server

Smitty's Family Restaurant,west Lethbridge
10.2024 - Current

Undergraduate Diploma in Finance - Finance

University of L,ethbridge
Gurleen Kaur