Gurleen Kaur
Surrey,BC
Summary
A Foodservice Supervisor from Burgerking, I excel in maintaining high standards of food safety and quality, ensuring compliance with health regulations. My expertise in HACCP planning and strong problem-solving skills have significantly enhanced team performance and customer satisfaction. Known for exceptional teamwork and collaboration, I effectively address and resolve customer complaints, driving positive outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Foodservice Supervisor
Burgerking
10.2022 - Current
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Education
Associate of Arts -
Columbia College
Vancouver, BC09-2024
Skills
- Health regulations
- HACCP planning
- Emotional support
- Teamwork and collaboration
- Staff leadership
- Microsoft Excel
- Cash handling
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
Foodservice Supervisor
Burgerking
10.2022 - Current
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Associate of Arts -
Columbia College
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