Gurleen Kaur
Vancouver
Summary
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonalds
12.2022 - Current
- Answer customer service issues quickly and ensure total satisfaction from all guests
- Monitor food preparation to ensure orders are completed quickly and no product is wasted
- Delegating task to restaurant staff and supervise performance of employees
- Cash and labour control
- Train staff in job duties, and sanitization and safety procedures
- Ability to lead through hands on management leadership
Security guard
Genesis security
10.2022 - 04.2024
- Provided security at events in BC place, Rogers Arena and Abbotsford centre
- Respond to emergency situations to provide necessary assistance to employees and customers
- Adhere to all company protocols and operating standards
- Ensured safety checks at the entrances of the buildings
Food counter attendant
Burger King
04.2022 - 05.2022
- Uphold food safety standards at all times
- Took over 50 customers’ orders per shift and coordinated with the kitchen on special requests
- Developed strong relationships with co-workers and managers
- Followed procedures for safe food preparations assembly, and presentation
Education
Diploma - Associate of arts
Lasalle College
06.2024
Bachelor’s - Commerce
Khalsa College
Patiala, Punjab06.2021
High school -
Modern Senior Secondary School
Patiala, Punjab03.2017
Skills
- Customer service-oriented
- Leadership
- Client management
- Adaptability
- Collaboration and teamwork
- Training and mentoring
- Attention to details
- Management
- Computer literacy
- Problem solving
- Strong Work Ethics
- Eager to learn
Certification
- Occupational First Aid Level 1
- Food safe level 1
Languages
English
Hindi
Punjabi
Timeline
Shift Manager
McDonalds
12.2022 - Current
Security guard
Genesis security
10.2022 - 04.2024
Food counter attendant
Burger King
04.2022 - 05.2022
Bachelor’s - Commerce
Khalsa College
High school -
Modern Senior Secondary School
Diploma - Associate of arts
Lasalle College
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