Gurleen Kaur
Etobicoke,ON
Summary
Seasoned Office Administrator and Customer Service professional with a strong history at Humber Eye Center, recognized for enhancing patient care through outstanding organizational skills and precise data entry. Demonstrated expertise in managing high-pressure environments while promoting team collaboration. Proven problem-solver with exceptional interpersonal communication abilities, contributing to improved operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service
Pizza Pizza
Toronto, Canada
06.2022 - Current
- At Pizza Pizza, I had the opportunity to work in a fast-paced and customer-oriented environment as a Customer Service representative
- During my time at the company, I honed my communication and problem-solving skills while ensuring customer satisfaction at all times
- I also gained valuable experience in handling high-pressure situations and working effectively within a team
- Addressed customer inquiries and complaints
- Managed high call volume with efficiency
- Upsold products to increase sales
- Maintained excellent customer satisfaction ratings
- Collaborated with team members for smooth operations
Office Administrator
Humber Eye Center
Toronto, Canada
02.2024 - 05.2024
- During my time as an Office Administrator at Humber Eye Center, I was responsible for managing the daily operations of the office and supporting the team in providing excellent patient care
- This role required strong organizational and communication skills, as well as the ability to multitask and prioritize effectively
- Managed office operations
- Supported team in patient care
- Utilized organization and communication skills
- Prioritized tasks efficiently
Office Administrator
Patel Public School
Rajpura, India
05.2021 - 01.2022
- As an Office Administrator at Patel Public School, India, I was responsible for managing daily office operations and providing administrative support to the school's staff and students
- This role required strong organizational skills, attention to detail, and the ability to work in a fast-paced environment
- Managed office budget and maintained accurate records
- Coordinated meetings and events for school staff
- Assisted with student enrollment and admissions
- Oversaw inventory of office supplies and placed orders as needed
- Provided excellent customer service to all stakeholders
- Assisted with payroll processing and employee benefits coordination
- Conducted research and prepared reports for management team
Education
Postgraduate Diploma -
Sault College
Toronto, Canada01.2023
Bachelor of Science (BS) -
MCM DAV College
Chandigarh, India01.2021
Skills
- Service-Oriented Communication
- Efficient Data Entry
- Inventory Management
- Teamwork
- Effective Communication
- Strong Digital Literacy Skills
- Organization
- Time Management
- Problem Solving
- Interpersonal Skills
- Relationship Building
- Stress Management
- Patience
- Active Listening
Awards
Extraordinary services and performance certificate
Certification
- Extraordinary service and performance
- Exceptional customer service
Languages
English
Full Professional
French
Elementary
Timeline
Office Administrator
Humber Eye Center
02.2024 - 05.2024
Customer Service
Pizza Pizza
06.2022 - Current
Office Administrator
Patel Public School
05.2021 - 01.2022
Postgraduate Diploma -
Sault College
Bachelor of Science (BS) -
MCM DAV College
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