Proven leader and efficient multitasker, I leveraged database management and team support skills to enhance workflow optimization at DIAMOND CARPETS CENTRE LTD. Excelled in vendor engagement and inventory management, significantly improving office operations. Demonstrated exceptional ability to foster professional relationships and streamline processes, ensuring seamless office functionality.
Overview
7
7
years of professional experience
Work History
Office Administrative Assistant
DIAMOND CARPETS CENTRE LTD
01.2022 - Current
Responded to inquiries from callers seeking information.
Provided clerical support to company employees by copying, faxing, and filing documents.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Filing Payroll ,GST AND PST
Create invoices and estimates and quickbooks
Taking care of Account receivable and payable
Maintained inventory of office supplies and placed orders.
Liaised between clients and vendors and maintained effective lines of communication.
Server
Aria Banquet Hall
01.2018 - 12.2022
Explained menu items and suggested appropriate options for food allergy concerns.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Served food and beverages promptly with focused attention to customer needs.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Inspected dishes and utensils for cleanliness.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Supervisor
( TIM HORTONS )
01.2018 - 09.2021
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Supported creation of detailed, technical financial models to value potential acquisition targets.
Evaluated customer needs and feedback to drive product and service improvements.
Scheduling for the employees
Taking care of safety precautions while packing and prepping food.
Taking care of inventory .
Office Assistant
U TOP HEALTH CARE CENTRE
01.2021 - 06.2021
Prepared and edited documents to produce precise, accurate and professional communication.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Assisted with onboarding of new employees.
Coordinated and scheduled meetings and appointments.