Gurleen Kaur
Milton,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Chef and Cashier
Dspot Desserts
03.2023 - Current
- Manage customer transactions and prepare desserts, ensuring efficient service and high-quality products.
- Enhanced customer satisfaction through prompt service and attention to detail in food prepartion.
- Collaborate with team to maintain cleanliness and organisation, contribute to positive dining experience.
- Enhanced customer experience by efficiently managing cash transactions and resolving issues.
Chef and Cashier
A&W
11.2023 - 02.2024
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
Customer Service Representative
Netplus Broadband
12.2022 - 07.2023
- Provided primary customer service to internal and external customers.
- Maintained customer satisfaction with forward- thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Education
Diploma - Business: Accounting
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON05.2025
High School Diploma -
Nankana Sahib Public School
India03.2022
Skills
- Positive Attitude
- Teamwork
- Strong Communication
- Creative Problem Solving
- Account Management
- Complain resolution
Availability
I am available part-time from Friday to Monday.
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Chef and Cashier
A&W
11.2023 - 02.2024
Chef and Cashier
Dspot Desserts
03.2023 - Current
Customer Service Representative
Netplus Broadband
12.2022 - 07.2023
Diploma - Business: Accounting
Sheridan College Institute of Technology And Advanced Learning
High School Diploma -
Nankana Sahib Public School
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